Receptionist/Scheduler (Los Angeles, CA)

TransPerfect Translations International; Los Angeles (CA); In loco; USD 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

DataForce by TransPerfect is seeking a Receptionist/Scheduler for a full-time, temporary data collection project in Los Angeles, CA. You will greet participants, schedule visits for pets, and maintain a clean, organized onsite environment.

Role involves coordinating appointments, handling inquiries, data entry, and ensuring compliance with study procedures. Onsite work requires strong customer service and communication in English.

Competenze

• Experience in front-desk or scheduling roles.
• Excellent English verbal and written communication.
• Ability to manage multiple tasks efficiently.
• Willingness to lift up to 45 lbs when needed.

Mansioni

• Coordinate participant scheduling and appointments.
• Handle phone calls and emails professionally.
• Perform general administrative duties including data entry.
• Liaise with onsite study staff to ensure smooth operations.
• Maintain confidentiality and ethical standards.

Conoscenze

Customer service

Project management

Communication

Multitasking

Organization

Strumenti

Scheduling software

Descrizione del lavoro

Work Location: Los Angeles, CA
Work Schedule: Monday – Friday
Engagement Model: Temporary employment; Full-time
Estimated Start Date: August 24th, 2026
Estimated Duration: 3 to 4 months

DataForce by TransPerfect is seeking a motivated Receptionist/Scheduler to join our team for a full-time, temporary data collection project in San Jose, CA!

This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence and technology.

Role Summary

As a Receptionist/Scheduler, you will serve as the primary point of contact for participants and their pets throughout the study experience. You will communicate with pet owners to schedule appointments, answer study related questions, and coordinate participant attendance. During onsite visits, you will welcome participants and their cats and dogs, verify required documentation, provide study instructions, and help maintain a clean, organized, and pet-friendly environment.

Role Responsibilities - Scheduler

• Manage and coordinate participant scheduling for study appointments according to project requirements
• Handle phone calls, emails, and inquiries with professionalism
• Perform general administrative duties including data entry, filing, and preparing materials
• Liaise with onsite study staff to ensure smooth participant flow and efficient operations
• Uphold confidentiality and ethical standards of the study

Role Requirements - Receptionist

• Manage participant arrival and departure at the onsite location through scheduling software
• Ensure the site remains clean, organized, and pet-friendly, supporting a safe and welcoming environment for all pets and participants
• Confirm that participant information is logged correctly
• Guide each participant from project inception to completion, while distilling the purpose of the study
• Ensure accurate and up-to-date information through transparent and clear communications
• Facilitate project changes for scheduling and resource planning
• File data collection project documentation when appropriate
• Provide ongoing support and information to participants
• Treat participants with the utmost level of care and professionalism
• Responsible for the site setup and teardown activities, ensuring all event spaces, equipment, and materials are prepared and dismantled efficiently and according to operational standards
• Ability to lift up to 45 lbs when needed

Role Requirements

• Able to work onsite in Los Angeles, CA
• Able to work a flexible schedule if needed
• Must possess outstanding customer service skills - excellent verbal and written English communication skills with phone and email
• Strong project management and prioritization skills
• Self-motivated, quick learner, and organized
• Ability to juggle multiple projects at once and effectively multitask
• Possess a quality and detail-oriented mindset
• Ability to work independently and meet deadlines
• Resilient personality; ability to gather feedback and suggest changes to the current process
• Ability to shift focuses quickly

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

To learn more about DataForce please visit us at https://www.transperfect.com/dataforce.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.