Participant Coordinator (Remote - PST Timezone)

TransPerfect; Oregon; Hybride; USD 34 000 - 44 000; Plein temps

Résumé du poste

DataForce by TransPerfect is seeking a Remote Participant Coordinator to support outreach, scheduling, and communications for a fixed-term, full-time project. The start date is 9 November 2026, with an estimated duration of 2 months and potential extension.

This role requires English (US) proficiency and the ability to coordinate with onsite receptionists and the Project Manager from PST time zone. The ideal candidate will be organized, detail-oriented, and capable of handling multiple

Qualifications

• English fluency with clear, natural speaking ability.
• Ability to maintain accurate, detailed records.
• Ability to manage multiple tasks and prioritize time-sensitive communications.

Responsabilités

• Support onsite receptionists with participant outreach and scheduling.
• Send timely reminders to participants regarding their scheduled appointments.
• Respond to participant inquiries about payment, providing accurate information and escalating questions or issues when necessary.
• Communicate schedule changes, cancellations, and other participant-related updates to onsite receptionists and the Project Manager.
• Maintain accurate and up-to-date records of participant communications, appointment schedules, and relevant updates.
• Communicate with participants in a friendly, professional, and helpful manner.
• Monitor pending participant outreach and follow-ups to ensure timely communication.
• Identify and elevate scheduling issues, payment concerns, and other participant inquiries to the appropriate team members.
• Support the smooth coordination of daily participant appointments and help minimize scheduling disruptions.

Connaissances

English fluency

Communication skills

Organizational skills

Description du poste

Work Location: Remote - PST TimezoneWork Schedule: Monday to Friday, 8 hours per dayEngagement Model: Fixed-term employment; Full-timeEstimated Project Duration: 2 month (extension possible based on project needs)Estimated Start Date: 9th November, 2026Language(s) Needed: English (US)

Role Summary

The Participant Coordinator will be responsible for supporting participant outreach and scheduling in collaboration with onsite receptionists and the Project Manager. This role involves sending appointment reminders, communicating schedule changes, responding to participant inquiries about payments, and ensuring participants receive timely and friendly communication throughout the process.The ideal candidate is organized, detail-oriented, and comfortable managing multiple participant communications while maintaining accurate records and providing a positive participant experience.

Role Responsibilities

• Support onsite receptionists with participant outreach and scheduling.
• Send timely reminders to participants regarding their scheduled appointments.
• Respond to participant inquiries about payment, providing accurate information and escalating questions or issues when necessary.
• Communicate schedule changes, cancellations, and other participant-related updates to onsite receptionists and the Project Manager.
• Maintain accurate and up-to-date records of participant communications, appointment schedules, and relevant updates.
• Communicate with participants in a friendly, professional, and helpful manner.
• Monitor pending participant outreach and follow-ups to ensure timely communication.
• Identify and elevate scheduling issues, payment concerns, and other participant inquiries to the appropriate team members.
• Support the smooth coordination of daily participant appointments and help minimize scheduling disruptions.

Role Requirements

• English fluency with clear, natural speaking ability.
• Strong troubleshooting abilities and problem-solving skills.
• Ability to maintain accurate, detailed records.
• Ability to communicate effectively with participants in a friendly, professional manner.
• Ability to respond to participant payment inquiries and understand when and how to elevate them.
• Strong organizational skills and the ability to stay on top of participant outreach and appointment reminders.
• Ability to communicate schedule changes and participant updates effectively to onsite receptionists and the Project Manager.
• Strong attention to detail and follow-through.
• Ability to manage multiple tasks and prioritize time-sensitive communications.
• Ability to work independently and collaboratively in a fast-paced environment.

DataForce by TransPerfect is part of the TransPerfect family of companies, the world's largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

To learn more about DataForce please visit us atTransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

For more information on the TransPerfect Family of Companies, please visit our website at