Onsite Participant Concierge for Data Collection

TransPerfect; Atlanta (GA); Hybrid; USD 22,000 - 30,000; Full time

Job summary

DataForce by TransPerfect is seeking an onsite Receptionist for an Atlanta data collection project. You will welcome participants, verify IDs, have them sign the NDA, and guide them on expected behavior while coordinating with the remote Scheduler for replacements.

The role requires a high school diploma, scheduling or reception experience, and professional English fluency. You will manage daily schedules, maintain accurate records, assist moderators and coordinators, and ensure smooth

Qualifications

• High school diploma or equivalent; additional certification is a plus.
• Experience in scheduling, reception or administrative roles.
• Professional English fluency.
• Strong customer service and communication skills.
• Ability to multitask and meet deadlines.

Responsibilities

• Check participants in and out of the study through booking software
• Treat participants with professionalism
• Confirm that participant information is logged correctly
• Support participants and explain study guidelines
• Ensure clear communication of information
• Facilitate scheduling and resource planning
• File study documentation
• Provide ongoing support to participants
• Coordinate with remote Scheduler to manage replacements
• Manage water, snacks, and supplies

Skills

Customer service

Communication skills

English fluency

Multitasking

Team collaboration

Organized

Flexible

Education

High school diploma

Certification / additional education

Tools

Booking software

Job description

DataForce by TransPerfect is seeking an onsite Receptionist for an Atlanta data collection project. You will welcome participants, verify IDs, have them sign the NDA, and guide them on expected behavior while coordinating with the remote Scheduler for replacements.

The role requires a high school diploma, scheduling or reception experience, and professional English fluency. You will manage daily schedules, maintain accurate records, assist moderators and coordinators, and ensure smooth