Receptionist & Scheduler - Growth & Perks

All American Water Restoration, Inc.; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k) matching

Company vehicle

Cell phone

Paid vacation

Holidays after 90 days

Job summary

All American Water Restoration, Inc. in Orlando, FL is hiring a Receptionist/Scheduler to manage calls, schedule assessments, and enter customer data. The role requires strong customer service, organization, and basic restoration knowledge, with perks like company vehicle and training opportunities.

The position entails high responsiveness to customers, maintaining calendars, and processing documents, while supporting the team in a fast-paced environment.

Qualifications

• Great customer services skills a MUST.
• Basic Construction/Restoration knowledge a plus.
• Knowledge of office management systems and procedures.
• Proficient in Microsoft Office, including Word, Excel, and Teams.
• Excellent time management/organization skills and ability to multi-task and prioritize work.
• Attention to detail and problem solving skills.
• Excellent written and verbal communication skills.
• Must demonstrate professionalism and function independently with minimal supervision.
• Ability to thrive in a fast-paced workplace.
• High school diploma.
• Must have a clean criminal background (no felony convictions).

Responsibilities

• Answer phones, field questions, and transfer calls to the appropriate team members.
• Enter new customers and jobs into the customer database.
• Perform Property Searches.
• Create new folders (Vendor & Client).
• Schedule all assessment appointments from incoming calls.
• Follow up/confirm appointments for the following day.
• Maintain team calendars for scheduling.
• Scan and upload documents for files.
• Assist with any special requests.
• Housekeeping of personal space.
• Any other duties as assigned.

Skills

Customer service

Time management

Attention to detail

Communication skills

Multitasking

Professionalism

Independent worker

Thrives in fast-paced

Education

High school diploma

Tools

Microsoft Office

Word

Excel

Teams

Job description

All American Water Restoration, Inc. in Orlando, FL is hiring a Receptionist/Scheduler to manage calls, schedule assessments, and enter customer data. The role requires strong customer service, organization, and basic restoration knowledge, with perks like company vehicle and training opportunities.

The position entails high responsiveness to customers, maintaining calendars, and processing documents, while supporting the team in a fast-paced environment.