Construction/Restoration Front Desk Admin

Excel Hotel Group; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Company parties

Competitive salary

Dental insurance

Position Training

Company Vehicle and Cell Phone

Paid Vacation

Personal Days

Holidays after 90 days

Medical Insurance after 90 days

Simple IRA Account with 3% employer—3%

Job summary

All American Water Restoration, Inc. in Orlando, FL is seeking a Receptionist/Scheduler to manage calls, schedule appointments, and support field teams.

The role requires strong customer service, organization, and basic knowledge of office procedures; familiarity with Microsoft Office is a plus. You will be part of a fast-paced office and contribute to client satisfaction.

Qualifications

• Excellent customer service skills required.
• Basic construction/restoration knowledge a plus.
• Knowledge of office management systems and procedures.
• Proficient in Microsoft Office (Word, Excel, Teams).
• Strong time management and multi-tasking abilities.
• Attention to detail and problem solving.
• Excellent written and verbal communication.
• Professional with ability to work independently.
• Thrives in a fast-paced workplace.
• High school diploma required; background check.

Responsibilities

• Answer phones and transfer calls.
• Enter new customers and jobs into the database.
• Perform property searches.
• Create new folders for vendors and clients.
• Schedule assessment appointments from calls.
• Follow up/confirm next-day appointments.
• Maintain team calendars for scheduling.
• Scan and upload documents.
• Assist with special requests.
• General housekeeping of personal space.
• Other duties as assigned.

Skills

Customer service

Construction knowledge

Office management

Microsoft Office

Time management

Attention to detail

Communication skills

Professionalism

Independence

Fast-paced environment

High school diploma

Background check

Education

High school diploma

Job description

Benefits

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• 401(k) matching


• Company parties


• Competitive salary


• Dental insurance

Since 2007, All American Water Restoration, Inc. has provided expert water damage remediation and home remodeling services to our customers. We have an immediate opportunity for a Receptionist/Scheduler in our Orlando, FL office.

Benefits

• Position Training - plus opportunities for paid certification training


• Company Vehicle and Cell Phone


• Paid Vacation, Personal Days, and Holidays after 90 days


• Medical Insurance after 90 days


• Simple IRA Account with 3% employer matching, vested immediately

Job Duties

• Answer phones, field questions, and transfer calls to the appropriate team members


• Enter new customers and jobs into the customer database


• Perform Property Searches


• Create new folders (Vendor & Client)


• Schedule all assessment appointments from incoming calls


• Follow up/confirm appointments for the following day


• Maintain team calendars for scheduling


• Scan and upload documents for files


• Assist with any special requests


• Housekeeping of personal space


• Any other duties as assigned.

Qualifications and Skills

• Great customer services skills a MUST.


• Basic Construction/Restoration knowledge a plus.


• Knowledge of office management systems and procedures


• Proficient in Microsoft Office, including Work, Excel, and Teams


• Excellent time management/organization skills and ability to multi-task and prioritize work


• Attention to detail and problem solving skills


• Excellent written and verbal communication skills


• Must demonstrate professionalism and function independently with minimal supervision


• Ability to thrive in a fast-paced workplace


• High school diploma


• Must have a clean criminal background (no felony convictions).


• All American Water Restoration, Inc. is a Drug-Free Workplace.