ConstructionRestoration Front Desk Admin

All American Water Restoration, Inc.; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k) matching

Company vehicle

Cell phone

Paid vacation

Holidays after 90 days

Job summary

All American Water Restoration, Inc. in Orlando, FL is hiring a Receptionist/Scheduler to manage calls, schedule assessments, and enter customer data. The role requires strong customer service, organization, and basic restoration knowledge, with perks like company vehicle and training opportunities.

The position entails high responsiveness to customers, maintaining calendars, and processing documents, while supporting the team in a fast-paced environment.

Qualifications

• Great customer services skills a MUST.
• Basic Construction/Restoration knowledge a plus.
• Knowledge of office management systems and procedures.
• Proficient in Microsoft Office, including Word, Excel, and Teams.
• Excellent time management/organization skills and ability to multi-task and prioritize work.
• Attention to detail and problem solving skills.
• Excellent written and verbal communication skills.
• Must demonstrate professionalism and function independently with minimal supervision.
• Ability to thrive in a fast-paced workplace.
• High school diploma.
• Must have a clean criminal background (no felony convictions).

Responsibilities

• Answer phones, field questions, and transfer calls to the appropriate team members.
• Enter new customers and jobs into the customer database.
• Perform Property Searches.
• Create new folders (Vendor & Client).
• Schedule all assessment appointments from incoming calls.
• Follow up/confirm appointments for the following day.
• Maintain team calendars for scheduling.
• Scan and upload documents for files.
• Assist with any special requests.
• Housekeeping of personal space.
• Any other duties as assigned.

Skills

Customer service

Time management

Attention to detail

Communication skills

Multitasking

Professionalism

Independent worker

Thrives in fast-paced

Education

High school diploma

Tools

Microsoft Office

Word

Excel

Teams

Job description

Benefits:

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Company parties

Competitive salary

Dental insurance

Since 2007, All American Water Restoration, Inc. has provided expert water damage remediation and home remodeling services to our customers. We have an immediate opportunity for a Receptionist/Scheduler in our Orlando, FL office.

Benefits:

Position Training - plus opportunities for paid certification training

Company Vehicle and Cell Phone

Paid Vacation, Personal Days, and Holidays after 90 days

Medical Insurance after 90 days

Simple IRA Account with 3% employer matching, vested immediately

Job Duties:

Answer phones, field questions, and transfer calls to the appropriate team members

Enter new customers and jobs into the customer database

Perform Property Searches

Create new folders (Vendor & Client)

Schedule all assessment appointments from incoming calls

Follow up/confirm appointments for the following day

Maintain team calendars for scheduling

Scan and upload documents for files

Assist with any special requests

Housekeeping of personal space

Any other duties as assigned.

Qualifications and Skills:

Great customer services skills a MUST.

Basic Construction/Restoration knowledge a plus.

Knowledge of office management systems and procedures

Proficient in Microsoft Office, including Work, Excel, and Teams

Excellent time management/organization skills and ability to multi-task and prioritize work

Attention to detail and problem solving skills

Excellent written and verbal communication skills

Must demonstrate professionalism and function independently with minimal supervision

Ability to thrive in a fast-paced workplace

High school diploma

Must have a clean criminal background (no felony convictions).

All American Water Restoration, Inc. is a Drug-Free Workplace.