Receptionist/Registrar

Paycom; Tyler, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Mentoring Alliance in Tyler, TX seeks a part-time Receptionist/Registrar to welcome guests, answer inquiries, and manage registration for after-school and summer programs. The role includes handling payments, maintaining enrollment data in Enrollsy, and providing broad regional administrative support.

You will contribute to efficient day-to-day operations, assist with mailings, events, and projects, and participate in staff and board meetings as needed.

Qualifications

• Greeting visitors and responding to inquiries at the reception desk.
• Handling phone, email, and voicemail communications professionally and promptly.
• Managing registration processes for After School and Summer Camp Programs.

Responsibilities

• Greet office guests and direct them to staff.
• Oversee registration and enrollment questions, process payments in person or by phone, and update Enrollsy records.
• Provide administrative support: bulk mailings, recordkeeping, events, and tasks for departmental objectives.
• Attend staff and committee meetings as assigned and support regional operations.

Skills

Customer service

Communication skills

Administrative support

Registration processing

Tools

Enrollsy

Job description

# Receptionist/RegistrarTYLER, TX 75701## OverviewPosition TypePart TimeJob ShiftDayTravel PercentageNone## Description**MISSION STATEMENT**The mission of the Receptionist/Registrar is to provide high-quality customer service to Mentoring Alliance constituents and to execute programmatic registration processes.**KEY RESULT AREAS****1. Performs Reception Duties:*** Serves as the welcoming point of contact for Mentoring Alliance by greeting office guests, responding to inquiries, and connecting visitors with the appropriate staff members. Manages the organization’s main telephone line in a professional, upbeat, and friendly manner while promptly responding to missed calls, voicemails, and emails received through the reception desk.**2. Manages Registration Activities:*** Manages all aspects of the registration process for After School and Summer Camp Programs, providing timely and responsive support to members and parents regarding registration, enrollment, and account questions. Processes payments in person and over the phone and accurately maintains member and parent enrollment information in the Enrollsy database.**3. Provides Regional Administrative Support:*** Provides comprehensive administrative support to ensure efficient day-to-day operations, including bulk mailings, recordkeeping, event coordination, and other organizational needs. Provides additional administrative support to RSS as needed, responding to priorities and assisting with projects and activities that support departmental and organizational objectives.**4. Other Duties as Assigned by Supervisor and/or the regional Executive Director:*** Serves on appropriate committees; attends staff meetings, board meetings, and other staff functions.* Strengthens teamwork, collaboration, alignment, morale, transparency, credibility, and trust throughout the ministry.* Fulfilled necessary tasks, projects, or roles assigned.