Receptionist/Registrar

The-Mentoring-Alliance; Tyler (TX); On-site; USD 24,000 - 32,000; Part time

Job summary

The-Mentoring-Alliance in Tyler, TX is seeking a Receptionist/Registrar to deliver high-quality customer service and manage program registrations. This part-time role handles front-desk reception, answers calls, and processes enrollment and payments for After School and Summer Camp programs.

You will support regional administration, assist with events and communications, and work closely with staff to ensure smooth registration operations. Bilingual candidates are preferred.

Qualifications

• Administrative experience required.
• Word processing and general computer experience required.
• Bilingual preferred.
• Some college preferred.
• Some experience in registration preferred.

Responsibilities

• Greet office guests and connect them to staff.
• Answer questions and main telephone line in upbeat manner.
• Process registrations and payments for After School and Summer Camp programs.
• Register members and parents in Enrollsy database.
• Provide administrative support including bulk mailings and events.

Skills

Administrative experience

Word processing

General computer experience

Education

Some college preferred

Job description

Job DetailsJob Location: TYLER, TX 75701Position Type: Part TimeTravel Percentage: NoneJob Shift: Day

MISSION STATEMENT

The mission of the Receptionist/Registrar is to provide high-quality customer service to Mentoring Alliance's constituents and to execute programmatic registration processes.

KEY RESULT AREAS

1. Performs Reception Duties:

• Greets office guests of Mentoring Alliance.
• Answers questions and connects guests to the appropriate staff members.
• Answers Mentoring Alliance's main telephone line in an upbeat and friendly manner.
• Returns missed calls, voicemails, and emails received at the reception desk.

2. Manages Registration Activities:

• Executes all aspects of the registration process for the After School and Summer Camp Programs.
• Communicates with members and parents to answer registration and account questions.
• Takes payments in person or over the phone.
• Registers members and parents in the Enrollsy database.

3. Provides Regional Administrative Support:

• Provides administrative support, including but not limited to bulk mailings, recordkeeping, and events.
• Provides administrative support to RSS as needed.

4. Other Duties as Assigned by Supervisor and/or the regional Executive Director:

• Serves on appropriate committees; attends staff meetings, board meetings, and other staff functions.
• Strengthens teamwork, collaboration, alignment, morale, transparency, credibility, and trust throughout the ministry.
• Fulfilled necessary tasks, projects, or roles assigned.

QUALIFICATIONS

• Administrative experience required
• Word processing and general computer experience required
• Bilingual preferred
• Some college preferred
• Some experience in registration preferred

Qualifications