Registration Assistant

Amarillo, Bell Street Location; Amarillo (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

Texas ESC Region 16 in Amarillo, Bell Street Location is seeking a Registration Assistant to support event registrations and front-desk operations. You will greet attendees, manage sign-in, and troubleshoot registration issues, while coordinating room setup and vendor communications.

The role requires a high school diploma or GED, strong MS Office skills, data-entry ability, and a professional, service-oriented demeanor. This on-site position offers daily front-desk duties and team collaboration.

Qualifications

• High school diploma or GED required.
• Proficiency in Microsoft Office Suite, spelling, punctuation and grammar.
• General office procedures including phones, filing, data entry, and organized workspace.
• Service-oriented, a team player, self-motivated and responsible to complete assignments.
• Exhibits tact and relates well to people.

Responsibilities

• Welcomes attendees and provides first-point-of-contact customer service.
• Provides escWorks support and troubleshooting for the staff and workshops.
• Data management and sign-in check-in preparation.
• Coordinate room set-up and vendor communication.
• Answer inquiries and assist with accessibility or special needs requests.
• Maintain front desk, answer calls and manage correspondence.

Skills

Microsoft Office

Data entry

Phone handling

Organization

Customer service

Team player

Grammar

Education

High School diploma or GED

Tools

escWorks

Work Order System

Job description

Registration Assistant

Texas ESC Region 16 Amarillo, Bell Street Location - Amarillo, Texas Open in Google Maps

This job is also posted in Texas ESC Region 16

Job Details

Job ID: 5918774

Application Deadline: Posted until filled

Posted: Sep 09, 2026 5:00 AM (UTC)

Starting Date: Immediately

Job Description

Primary Purpose:

To support the Region 16 Education Service Center (ESC) by providing accurate and efficient administrative assistance to ensure quality results in a professional and timely manner.

Qualifications:

Education/Certification

• High School diploma or GED required

Skills

• Required proficiency in Microsoft Office Suite, spelling, punctuation, and grammar
• Skilled in general office procedures, including answering telephones, filing, data entry, and maintaining an organized workspace
• Must be service-oriented, a team player, self-motivated, and responsible to complete all assignments
• Exhibits tact and relates well to people
• Ability to handle multiple tasks under pressure with ease
• Projects a positive, professional, organizational image through in-person and phone interaction with customers

Working Conditions:

• Tools/Equipment Used: Standard office equipment including personal computer and peripherals
• Posture: Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing
• Motion: Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving
• Lifting: Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more)
• Environment: Must be physically able to work inside; tolerate occasional travel between work sites; regular exposure to noise
• Mental Demands: Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion
• Regular Attendance is an essential function

Major Responsibilities and Duties:

• Welcomes customers to Region 16 ESC Conference Center
• Provides escWorks support and troubleshooting for the ESC staff, including:
• daily workshop registration troubleshooting
• data management
• network user management
• preparation of sign-in sheets and electronic check-in
• custom registrations
• quality control
• room set-up coordination
• Assists internal and external EscWorks customers by using the Region 16 Work Order System
• Assists the Coordinator of Employee Experience and the Systems Support Specialist with various network-related clerical duties
• Greet attendees warmly and provide first-point-of-contact customer service
• Resolve registration issues promptly and accurately
• Answer general inquiries about schedules, session locations, parking, and amenities
• Provide directions and assist with accessibility or special needs requests
• Serve as a liaison between attendees and event staff when escalations arise
• Answer phone calls, respond to emails, and manage front desk correspondence in a timely manner
• Coordinate with event organizers, speakers, and vendors to relay important updates as needed
• Monitor the flow of attendees to avoid bottlenecks and report issues to event staff quickly
• Proactively monitor the flow of attendees to assess unique circumstances and immediately report any issues to event staff
• Keep the registration area neat, stocked with supplies, and welcoming
• Provide a calm, professional presence during peak traffic times
• Assists other administrative assistants in the department as needed
• Reports for work ready to perform responsibilities
• Performs duties that directly and/or indirectly impact student performance in Region 16
• Maintains a professional level of confidentiality regarding all ESC matters
• Supports the mission, goals, and objectives of the ESC strategic plan
• Upholds and adheres to the safety rules and policies of the ESC safety program
• Performs professional responsibilities as required by ESC policies, processes, and procedures
• Manages time, calendar, and job responsibilities to meet deadlines
• Meets proficiency levels of required technology skills as outlined by the supervisor
• Incorporates appropriate technology in daily work and exhibits continual growth in technologies, as outlined by the supervisor
• Performs other duties as assigned

Position Type: Full-Time

Salary: $18.57 to $23.21 ATS-3

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Leslyn Boyles , Coordinator of Employee Experience
• Amarillo, Bell Street Location
• Phone: [phone]
• Email: [e-mail]