Angel Tree Client Interviewer & Data Entry Clerk - Fort Worth, TX (7574)

SALVATION ARMY A GEORGIA CORP; Fort Worth (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

SALVATION ARMY A GEORGIA CORP is seeking a Seasonal Full Time associate for Christmas assistance in Fort Worth, TX. You will greet clients, interview applicants, verify eligibility, and enter data into our database while supporting warehouse gift preparation and distribution weeks.

The role requires a HS Diploma, 1 year of data entry and customer service experience, and a valid Texas driver’s license. Equal opportunity employer.

Qualifications

• HS Diploma required; some college preferred.
• At least 1 year data entry and customer service experience.
• Valid Texas Driver’s License.

Responsibilities

• Greet clients and interview for Christmas assistance.
• Review eligibility based on program guidelines.
• Enter application data into the computer database.
• Assist in warehouse operations—sorting, labeling and organizing gifts.
• Support hotline operations and respond to needs.
• Coordinate distribution during distribution weeks.

Skills

Data entry

Customer service

Communication

Attention to detail

Education

HS Diploma

Some college in social work/psychology/sociology

Tools

Database software

Microsoft Office

Job description

Job DetailsJob Location: TX-Fort Worth Cmas WH - Fort Worth, TX 76115Position Type: Seasonal Full TimeJob Category: Christmas

Key Responsibilities:

• Greets and interviews clients for Christmas assistance in a cheerful and helpful manner.
• Assists with other Angel Tree program duties as assigned.
• Monitors Hot Line calls and responds to needs appropriately.
• Reviews client’s eligibility for Christmas assistance based on program guidelines and restrictions.
• Enters application data into the computer database system in an accurate and efficient manner.
• Assists in Warehouse preparing gifts for distribution, including sorting, labeling and organizing gifts.
• Distribution weeks pick up.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability and willingness to perform all duties with an understanding of the mission, ministry, philosophy, culture and protocol of The Salvation Army and conducts all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.
• Duties are usually performed at a desk working on a computer for application task. Ability to sit for long periods of time entering data. Sitting may be relieved by brief or occasional periods of standing or walking.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 75% - 80% frequently during warehouse gift preparation and distribution.

Employee Benefits:

N/A

WHAT WE ARE LOOKING FOR IN YOU:EDUCATION AND EXPERIENCE:

• H.S. Diploma required and some college preferred in social work, psychology or sociology,
• and
• One year of experience with data entry and interaction within a customer service or social services setting,
• or
• Any equivalent combination of training and experience that provides the required knowledge, skills and abilities.

LICENSES AND CERTIFICATIONS:

• Valid Texas Driver’s License

Equal Opportunity Employer: Veterans | Disabled