Receptionist - (PRN/On Call)

Boswell Transitional Care of Cascadia; Sun City, Northern (AZ, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Boswell Transitional Care of Cascadia is seeking a PRN/On Call Receptionist to cover Monday through Sunday 07:30am-5:30pm shifts. The role greets staff and visitors, answers phones, routes callers, and supports facility operations.

The ideal candidate has a high school diploma, a Level 1 Fingerprint Clearance Card, and healthcare experience. Strong communication and organizational skills are essential, with proficiency in MS Word and Excel.

Qualifications

• High school diploma or equivalent required.
• Level 1 Fingerprint Clearance Card required.
• Six months experience in a healthcare environment preferred.

Responsibilities

• Answers all incoming calls and transfers to the correct person.
• Greets staff, residents, and guests in a courteous manner.
• Directs guests and family to residents' rooms.
• Assists vendors and directs them to appropriate personnel.
• Collaborates with the CEO, Business Office Manager, HR/payroll designee and interdisciplinary team.
• Maintains reliable attendance for all assigned shifts.
• Performs other duties as assigned.

Skills

Exceptional customer service

Multi-tasking

Handle high call volume

Effective communication

Organizational skills

MS Office (Word & Excel)

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Boswell Transitional Care of Cascadia is looking for a PRN/On Call Receptionist (Monday through Sunday 07:30am-5:30pm). Must be able to cover shifts when scheduling conflicts arise.

Position Summary:

The Receptionist serves as an ambassador for the facility by courteously greeting employees and guests of the facility. The Receptionist also answers all incoming calls and efficiently assists the callers or routes them to the appropriate employee. Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each state’s specific background check requirements prior to contact with patients/residents.

Essential Functions

• Answers all incoming phone calls to the facility and transfers the calls to the correct person.
• Greets all staff, residents, and guests in a courteous manner.
• Directs guests and family members to resident’s rooms.
• Assists vendors with questions and/or directs them to the correct person.
• Works closely with the CEO, Business Office Manager, and Human Resources/Payroll designee as well as members of the interdisciplinary team.
• Serves as a general resource for information for all facility employees, residents and guests.
• Ensures punctuality and regular attendance for assigned shifts.

Other Functions

• Performs other duties as assigned.

Knowledge/Skills/Abilities

• Exceptional customer service skills.
• Ability to proficiently multi-task.
• Ability to handle high call volume.
• Effective communication skills, combines with friendliness and high energy.
• Strong organizational skills.
• Proficiency in Microsoft Office products: Word and Excel.

Requirements

Qualifications:

Education:

High school diploma or equivalent required.

Licenses/Certification:

Level 1 Fingerprint Clearance Card

Experience:

Six months experience in a healthcare environment preferred.