Receptionist

Cascadia EE LLC; Junction City (OR); On-site; USD 21,000 - 28,000; Part time

Job summary

Cascadia Healthcare is seeking a Receptionist in Junction City, OR to greet visitors, answer phone lines, and route calls to the appropriate staff member. You will serve as a friendly first point of contact for employees, residents, and guests in a fast-paced facility.

Responsibilities include welcoming guests, directing them to residents' rooms, assisting vendors, coordinating transportation, and supporting weekend activities. A high school diploma is required with preferred healthcare exposure.

Qualifications

• High school diploma or equivalent required.
• Six months experience in a long-term care environment preferred.
• Strong customer service and communication skills required.

Responsibilities

• Answers all incoming phone calls and transfers to the correct person.
• Greets staff, residents, and guests courteously.
• Directs guests and family members to residents' rooms.
• Assists vendors and directs them to the right person.
• Collaborates with CEO, Business Office Manager, HR/Payroll designee and interdisciplinary team.
• Maintains punctuality and regular attendance for assigned shifts.
• Supports weekend activities.
• Schedules transportation and resident appointments.

Skills

Customer service

Multitasking

Call handling

Effective communication

Organization

Microsoft Office

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Description

The Receptionist serves as an ambassador for the facility by courteously greeting employees and guests of the facility. The Receptionist also answers all incoming calls and efficiently assists the callers or routes them to the appropriate employee.

Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each

state’s specific background check requirements prior to contact with patients/residents.

Essential Functions

• Answers all incoming phone calls to the facility and transfers the calls to the correct person.
• Greets all staff, residents, and guests in a courteous manner.
• Directs guests and family members to resident’s rooms.
• Assists vendors with questions and/or directs them to the correct person.
• Works closely with the CEO, Business Office Manager, and Human Resources/Payroll designee as well as members of the interdisciplinary team.
• Serves as a general resource for information for all facility employees, residents and guests.
• Ensures punctuality and regular attendance for assigned shifts.
• Help with weekend activities.
• Schedule transportation/resident appointments
  

Other Functions

• Performs other duties as assigned.

Knowledge/Skills/Abilities

• Exceptional customer service skills.
• Ability to proficiently multitask.
• Ability to handle high call volume.
• Effective communication skills, combines with friendliness and high energy.
• Strong organizational skills.
• Proficiency in Microsoft Office products: Word and Excel.

Schedule- Wednesday-Sunday (Days off Mon/Tues) Hours- 10:30am-2:30pm (20 hours)

Requirements

Education

High school diploma or equivalent required.

Licenses/Certification

None required.

Experience

Six months experience in a long-term care environment preferred.