Receptionist, Physician Group, Part-Time with Benefits, Days

Jackson Health System; Miami (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

A healthcare provider in Miami, FL, is seeking a part-time Receptionist for their Physician Group. The ideal candidate will provide compassionate customer service, manage appointments, and assist with patient records. High school diploma preferred, with entry-level experience acceptable. The role requires strong organizational skills and effective communication. Join a dedicated team in a dynamic healthcare environment.

Qualifications

• 0 to 3 years of related experience is generally required.
• Valid license or certification as needed based on the job or specialty.

Responsibilities

• Greets and checks in patients to EHR.
• Collects identification and insurance card for patient records.
• Schedules new and follow-up appointments for patients.
• Confirms appointments and verifies patients' insurance eligibility.
• Processes medical records requests.

Skills

Ability to analyze, organize and prioritize work accurately

Effective communication skills in oral and written form

Ability to handle difficult situations with professionalism

Sound and independent judgment

Knowledge of job appropriate technology and software

Education

High School diploma

Job description

Receptionist, Physician Group, Part-Time with Benefits, Days

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Jackson North Medical Center

Department: JN Physical Therapy

Address: 160 NW 170th Street, North Miami Beach, Florida, 33169

Shift details: Full-Time, Days

Summary: The PG Receptionist is the primary access point for patients and is responsible to ensure that the patient receives timely, efficient, and compassionate customer service.

Responsibilities

• Greets and checks in patients to EHR. Collects identification and insurance card to scan into the patient's chart.
• Collects copays, coinsurance, deductible, and past due balances.
• Schedules new and follow‑up appointments for all patients.
• Contacts any patients that no‑show or cancel appointments to reschedule.
• Assists in managing incoming faxes and messages by attaching to patient's EHR or processing requests.
• Confirms appointments and verifies patients' insurance eligibility daily.
• Processes medical records requests by scanning or faxing requested information.
• Assists Therapist with scheduling tests and ancillary services.
• Assures all requested authorizations have been approved.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs all other related job duties as assigned.

Experience

Generally requires 0 to 3 years of related experience.

Education

High School diploma is strongly preferred.

Skills

• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with critical thinking and professional composure.
• Ability to understand and follow instructions.
• Ability to exercise sound and independent judgment.
• Knowledge and skill in use of job appropriate technology and software applications.

Credentials

Valid license or certification is required as needed, based on the job or specialty.

Working Conditions

Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment.

Environmental Conditions

Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear PPE such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions.

Seniority level

Entry level

Employment type

Part‑time

Job function

Administrative

Industries

Hospitals and Health Care

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