Patient Service Representative

Pride Health; Miami (FL); On-site; USD 20,664 - 24,438; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k) retirement savings

Employee assistance program

Job summary

Pride Health is seeking a PSC Greeter in Miami, FL, to provide a welcoming environment for patients at a high-volume service center. Responsibilities include greeting patients, assisting with check-in, and performing clerical tasks, ensuring a smooth front-end experience. Ideal candidates possess a high school diploma, strong customer service skills, and the ability to manage tasks under pressure.

Qualifications

• 1 year of customer service experience required.
• Strong communication and interpersonal skills needed.
• Capable of standing for prolonged periods and lifting up to 25 lbs.

Responsibilities

• Greet patients courteously and assist with kiosk check-in.
• Respond to inquiries and resolve client issues professionally.
• Perform clerical tasks such as data entry and filing.

Skills

Communication

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Tools

PC/data entry

Job description

22 hours ago Be among the first 25 applicants

This range is provided by Pride Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $17.74/hr

Direct message the job poster from Pride Health

Now Hiring: PSC Greeter – Miami, FL (Full-Time, Onsite)

Location: 10920 Biscayne Blvd, Miami, FL 33161

Schedule: Mon–Fri, 6:00 AM–3:00 PM

Pay Rate: $15/hr - $17.74/hr

Join one of the most respected names in diagnostics! We’re looking for a customer-focused and professional PSC Greeter to support the front-end experience at our high-volume Patient Service Center in Miami, FL.

Key Responsibilities:

• Greet patients appropriately and courteously upon arrival

• Assist patients with kiosk check-in, ensuring information is accurate

• Respond to inquiries and resolve client issues professionally

• Contact clients for missing patient orders as needed

• Perform clerical tasks such as data entry, filing, faxing, and mail prep

• Maintain HIPAA compliance and ensure all training is completed

• Support supply stocking and complete special projects as assigned

• Uphold company standards and values in every interaction

• Report to work on time and follow attendance policies

Requirements:

• High school diploma or equivalent required

• Minimum 1 year of customer service experience

• Strong communication and interpersonal skills

• Basic PC/data entry and keyboarding experience preferred

• Capable of standing/sitting for prolonged periods and lifting up to 25 lbs

• Able to handle multiple tasks and make sound decisions under pressure

• Must be flexible with schedule; reliable transportation is required

• Candidates must live within a 20–25 minute commute of the location

• Punctuality and full shift attendance are mandatory

This role is vital in enhancing patient satisfaction and streamlining front-of-house processes. Please note: This is not a front desk administrative role—your main responsibility will be patient interaction and support at the front kiosk.

This is a contract position for 3 months, with potential for extension or hire based on performance and site needs.

Interested? Apply now!

About Pride Health

Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.

Equal Employment Opportunity Statement

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

#INDPHCAlliedHV

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Pride Health by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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