Receptionist / Patient Services Coordinator

Bloomington Sports & Wellness; Bloomington (IN); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

Bloomington Sports & Wellness in Bloomington, IN is seeking a friendly medical receptionist to welcome patients, answer calls, coordinate appointments, and process payments while keeping accurate records. You will support practitioners with administrative tasks and patient coordination, contributing to a smooth daily operation.

This role requires proactive problem-solving, strong communication, and the ability to multitask in a patient-centered environment.

Qualifikationen

• Exceptional organizational skills and attention to detail.
• Proactive problem-solver who takes initiative.
• Learns quickly, retains information, and works independently.
• Strong communication and interpersonal skills.

Aufgaben

• Welcome patients and provide an exceptional patient experience.
• Answer phones, manage communications, and coordinate appointments.
• Process patient payments and maintain accurate records.
• Manage daily schedules and adjust as needed.
• Support practitioners with admin tasks, patient coordination, and occasional clinical assistance.
• Identify and resolve day-to-day problems before they become bigger issues.
• Take ownership of responsibilities and look for ways to improve office efficiency.

Kenntnisse

Exceptional organizational skills

Proactive problem-solver

Learns quickly

Strong communication

Interpersonal skills

Ability to prioritize & multitask

Dependability & accountability

Strong computer skills

Jobbeschreibung

Company Description

Bloomington Sports & Wellness is a leading non-surgical, non-pharmaceutical musculoskeletal pain-relief center serving south central Indiana. The clinic focuses on accurate diagnosis and effective, high-quality treatments that support recovery and long-term, pain-free living. Team members work in a professional, patient-centered environment that values compassion, reliability, and excellence in care. Applicants can expect to join a collaborative group dedicated to improving patients' quality of life through personalized services.

Role Description

• Welcome patients and provide an exceptional patient experience.
• Answer phones, manage communications, and coordinate appointments.
• Process patient payments and maintain accurate records.
• Manage daily schedules and adjust as needed to keep the office running smoothly.
• Support practitioners with administrative tasks, patient coordination, and occasional clinical assistance.
• Identify and resolve day-to-day problems before they become bigger ones.
• Take ownership of responsibilities and look for ways to improve office efficiency.

What We're Looking For

• Exceptional organizational skills and attention to detail.
• A proactive problem-solver who takes initiative without waiting to be told what to do.
• Someone who learns quickly, retains information, and can work independently.
• Strong communication and interpersonal skills.
• The ability to prioritize, adapt, and manage multiple responsibilities.
• Dependability, accountability, and pride in doing things well.
• Strong computer skills and comfort learning new software.

Preferred, but not required:

• Experience in medical reception, healthcare administration, or a patient-facing role.
• Familiarity with medical terminology, anatomy, or HIPAA.
• Clinical experience or a background in athletics or exercise science.
• Compensation based on experience and qualifications

The Ideal Fit

We're looking for someone who doesn't just complete tasks but takes ownership of their role. Someone who anticipates needs, thinks ahead, solves problems, and takes pride in making the entire team more effective.