Receptionist (Part-time)

Service Corporation International; New Bedford (MA); Hybrid; USD 22,000 - 25,000; Part time

Benefits offered by this job

401(k)

Job summary

Service Corporation International’s Rock Funeral Home in New Bedford, MA, is seeking a part-time front desk receptionist to welcome families, answer calls, and coordinate with staff. The role emphasizes compassionate communication, confidentiality, and basic clerical duties using MS Office.

Responsibilities include greeting visitors, routing inquiries, managing the guest area, handling mail and files, and supporting light typing or data entry as needed.

Qualifications

• High School Diploma or equivalent required.
• Six months general office/receptionist experience preferred.
• Proficient in MS Office Suite and telephone systems.

Responsibilities

• Greet guests and visitors, offering assistance when entering the building.
• Notifies staff when appointments arrive and escorts guests to appropriate room.
• Answers routine questions about services, products, location directions, etc.

Skills

MS Office Suite

Professional interpersonal skills

Clear speaking voice

Poise and diplomacy

Customer service orientation

Education

High School Diploma or equivalent

Tools

Telephone systems

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building

• Notifies staff members when appointments arrive and escorts guests to appropriate room

• Answers routine questions associated with services, products, location directions, etc.

• Immediately notifies and involves management with customer service and security issues

• Receives deceased belongings from family and follows chain of custody procedures

• Answers, screens, and routes incoming calls to appropriate staff members

• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.

• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture

• Receives incoming mail and packages

• Maintains organized and current electronic and paper files and records, such as deeds and trust files

• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred

• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite

• Clear and professional speaking voice and tone

• Professional interpersonal skills to handle sensitive and confidential situations

• Position continually requires demonstrated poise, tact and diplomacy

• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Compensation

$16.,00 Hourly

Benefits

Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 02745

Category (Portal Searching): Administration and Clerical

Job Location: US-MA - New Bedford

Job Profile ID: F00238

Time Type: Part time

Location Name: Rock Funeral Home