Receptionist - Orthopedics & Sports Medicine

Freeman Health System; Springdale (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan with employer match

Wellness program

Paid time off (PTO)

Extended Sick Pay

Learning Center

Job summary

Freeman Health System in Springdale is seeking a Front Desk Receptionist to deliver a positive patient experience by scheduling appointments, answering calls, and guiding visitors. This full-time role supports HIPAA compliance and accurate patient registrations in a fast-paced healthcare environment.

You will greet customers, verify information, handle payments, and use medical office software to manage schedules.

Qualifications

• Customer-focused front-desk role experience preferred.
• Strong communication and interpersonal skills required.
• Knowledge of HIPAA and patient privacy regulations.
• Experience handling payments and receipts.
• Proficiency with scheduling and registration systems.

Responsibilities

• Greet customers, patients, vendors, and visitors.
• Answer calls, schedule appointments, and update registrations.
• Verify eligibility and maintain compliant documentation.
• Collect payments and balance cash drawer.
• Maintain a welcoming, accurate, and efficient front desk.

Skills

Customer service

Communication

HIPAA knowledge

Cash handling

Scheduling software

Education

High school diploma

Tools

Medical office software

Job description

Our Mission:To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.Schedule: Full-time Days (40hrs/week). No weekends/no holidays.What You'll Do:The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.Requirements:Greet all customers, patients, vendors, and other visitors to the facility.Answer patient questions and aid and directions when necessary.Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.Collect payments and print receipts for patients.Count and balance cash drawer.Utilize medical office software to schedule new and follow-up appointments for patients.Verify eligibility.Perform other duties as assigned.Freeman Perks and ProgramsFor eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!Health, vision, dental insuranceRetirement with employer matchWellness program with discounts to Health Insurance or Cash Bonus with ParticipationMilestone payments with longevity of employmentPaid time off (PTO)Extended Sick payLearning Center designated only for Freeman Family membersPayroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.#LI-DNI