Receptionist, Primary Care

Freeman Health System; United States; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement with employer match

Paid time off

Extended sick pay

Job summary

Freeman Health System in the United States is seeking a Receptionist to provide a positive patient experience by scheduling appointments, answering calls, updating registrations, and guiding visitors. This full-time, daytime role emphasizes accuracy, courtesy, and regulatory compliance.

The position requires using medical office software, handling payments, and maintaining HIPAA standards while supporting Freeman facilities.

Qualifications

• Greet all customers, patients, vendors, and visitors to the facility.
• Answer patient questions and provide directions when necessary.
• Register patients and ensure forms comply with HIPAA and applicable regulations.
• Collect payments and print receipts.
• Count and balance cash drawer.
• Use medical office software to schedule appointments.

Responsibilities

• Deliver a positive patient experience across Freeman Health System.
• Schedule new and follow-up appointments, answer calls, and assist with registrations.
• Ensure documentation is compliant with state and federal regulations, including HIPAA.
• Assist with payments, receipts, and cash drawer reconciliation.

Job description

Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full-time Days (40hrs/week). No weekends/no holidays.

What You'll Do:

• The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.

Requirements:

• Greet all customers, patients, vendors, and other visitors to the facility.
• Answer patient questions and aid and directions when necessary.
• Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.
• Collect payments and print receipts for patients.
• Count and balance cash drawer.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Verify eligibility.
• Perform other duties as assigned.

Freeman Perks and Programs

Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation Milestone payments with longevity of employment
• Paid time off (PTO)
• Extended Sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services.

The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs.

Freeman Health System also operates Ozark Center – the region’s largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women’s and children’s services.

The system is supported by more than 7,000 employees and is the only Children’s Miracle Network Hospital in a 70-mile radius.

For more information, visit Freeman Health System.