Receptionist - Orthopedics/Sports Medicine

Christie-Clinic; Champaign (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

401k Plan

Medical Insurance

Dental Insurance

Vision Insurance

Long Term Disability

Identity Theft Protection

Job summary

Christie Clinic in Champaign, IL is seeking a full-time Receptionist for the Fields clinic from Monday to Friday, 8:00am–5:00pm. You will greet patients, answer calls, schedule appointments, and assist with checkout while coordinating with medical staff to address patient needs before visits.

Responsibilities include verifying demographics, maintaining schedules, processing referrals, and handling insurance paperwork.

Qualifications

• High School Diploma or equivalent required.
• Experience in a medical office setting preferred.

Responsibilities

• Greet patients and visitors in an efficient, professional and courteous manner.
• Answer high volume phone calls and schedule patient appointments with all providers.
• Verify and update demographic information for patients.
• Maintain provider schedules and keep lobby area neat and orderly.
• Assist with checkout or rescheduling processes and complete insurance paperwork as needed.
• Schedule referrals and ensure patient paperwork is completed prior to visits.

Skills

Customer service

Phone handling

Scheduling

Education

High School diploma or equivalent

Job description

Christie Clinic's department of Orthopedics/Sports Medicine is seeking a full-time Receptionist at the Fields clinic in Champaign from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements.Duties include greeting clinic patients upon arrival, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process. The PSR will also serve as a liaison between patient and medical support staff ensuring that all patient matters are addressed prior to seeing the provider.JOB DUTIES: (This list may not include all of the duties assigned.)Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with ALL providers in a courteous manner.Verify and update necessary demographic information.Maintain provider schedules.Keep a neat and orderly work and lobby area.Maintain relevant office supplies for department effectiveness.Distribute mail to appropriate staff members.Schedule referral visits and appointments, as requested.Ensure patient completes all paperwork pertaining to the office visit including insurance information, etc. prior to patient seeing provider.Conduct retail sales of Ice Machines and Leg Compression Devices.Change financial class for charges on a patient’s account that need filed to update INS.Write notes for patients to be in and out of work, P.E. etc.Process and complete FMLA forms in a timely and accurate manner upon receipt.Perform related work as required.REQUIRED QUALIFICATIONS:High School Diploma or equivalentPREFERRED QUALIFICATIONS:Experience in a medical office settingCERTIFICATE/LICENSE:NoneTYPICAL PHYSICAL DEMANDS:Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 25 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.TYPICAL WORKING CONDITIONS:Work is performed in a medical office setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids and other waste common to a health care environment. Requirements may include working irregular hours.PAY AND BENEFITS:The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.We also offer a substantial benefits package, including:Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)Dependent Care Flexible Spending Account401k PlanMedical Flexible Spending AccountHealth InsuranceGroup Term Life InsuranceDental InsuranceIdentity Theft ProtectionVision InsuranceLong Term DisabilityAccidental Death & Dismemberment Insurance