Receptionist Operator I: Front Desk & Switchboard

The Cincinnati Insurance Companies; Fairfield (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Annual cash bonus

Stock incentives

Job summary

The Cincinnati Insurance Companies in Fairfield, OH is seeking a Receptionist Operator I to support our switchboard operations at our Fairfield headquarters. The role focuses on delivering a professional, welcoming experience while handling calls and visitor management.

The position pays $16.00–$20.00 hourly, with potential annual bonus and stock incentives based on performance. Strong communication and organization are essential for success in this location-critical role.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Ability to maintain visitor records and security procedures.

Responsibilities

• Answer and transfer incoming calls from external and internal callers.
• Register incoming visitors and provide badges.
• Make announcements over the loudspeaker as requested by HR and Corporate Communications.
• Assign temporary internet access to guests as needed.
• Provide a professional and welcoming experience for callers and visitors.
• Maintain accurate visitor records and follow security procedures.
• Direct inquiries to the appropriate department or associate.
• Work with team to ensure efficient switchboard operations.
• Perform other administrative duties as assigned.
• Work Monday through Friday, 8:00 a.m. – 4:45 p.m.

Skills

Verbal communication

Written communication

Customer service

Team collaboration

Multitasking

Time management

Office software

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The Cincinnati Insurance Companies in Fairfield, OH is seeking a Receptionist Operator I to support our switchboard operations at our Fairfield headquarters. The role focuses on delivering a professional, welcoming experience while handling calls and visitor management.

The position pays $16.00–$20.00 hourly, with potential annual bonus and stock incentives based on performance. Strong communication and organization are essential for success in this location-critical role.