Receptionist & Office Support Specialist

ULRI; Columbia (MD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus compensation

401k matching

Retirement savings

Paid time off

Job summary

UL Research Institutes (ULRI) in Columbia, MD seeks a Receptionist to deliver essential customer service and administrative support for the Fire Safety facility. You will be the frontline contact for staff, visitors, and collaborators, handling communications, scheduling, and office operations with care and professionalism.

You will coordinate travel and onsite logistics, maintain filing systems, and support events while upholding security and vendor coordination.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of receptionist/front-desk experience.
• Proficiency with Microsoft Office; knowledge of SharePoint a plus.
• Strong attention to detail and confidentiality.

Responsibilities

• Serve as the primary point of contact for visitors, staff, callers, and inquiries.
• Manage communications: phone, email, mail, shipping, and receiving.
• Coordinate meeting logistics, room setup, catering, and A/V needs.
• Maintain filing systems and assist with Nasuni/SharePoint updates.
• Monitor office supplies and procurement requests.

Skills

Microsoft Office

Communication

Customer service

Organization

Problem solving

Education

High School Diploma

Tools

SharePoint

Nasuni

Job description

UL Research Institutes (ULRI) in Columbia, MD seeks a Receptionist to deliver essential customer service and administrative support for the Fire Safety facility. You will be the frontline contact for staff, visitors, and collaborators, handling communications, scheduling, and office operations with care and professionalism.

You will coordinate travel and onsite logistics, maintain filing systems, and support events while upholding security and vendor coordination.