Receptionist / Office Coordinator

PlaneSmart! Aviation, LLC; Addison (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

PlaneSmart! Aviation, LLC is seeking a Receptionist/Office Coordinator to run the front desk, keep the office moving, and assist with light marketing and client-facing tasks. You will greet visitors, answer calls, manage mail, and support scheduling with partners in a private aviation setting.

The role also covers light sales support, basic data entry, marketing tasks, and events coordination. 1–3 years of related experience and a friendly, organized demeanor are preferred.

Qualifications

• 1–3 years experience in reception, customer service, hospitality, or office admin.
• Strong communication skills (phone confidence is huge).
• Organized, dependable, and able to prioritize without getting flustered.

Responsibilities

• Greet visitors and clients, manage front desk, and ensure a polished first impression.
• Answer and route phone calls and emails promptly and professionally; assist with basic office tasks.
• Handle mail, deliveries, scheduling with building/airport partners, and basic vendor coordination.

Skills

Communication skills

Phone confidence

Organized

Customer service

Tools

Outlook/Google

Word/Docs

Excel/Sheets

Job description

PlaneSmart! Aviation is a private aviation company supporting Part 91/135 operations. We’re hiring a Receptionist / Office Coordinator who’s professional, upbeat, and organized—someone who can run the front of house, keep the office moving, and jump into light marketing and client-facing tasks when needed.

What you’ll do

Front Desk & Client Experience

• Greet visitors and clients, create a polished first impression
• Answer and route phone calls and emails promptly and professionally
• Assist with light hospitality: beverages/snacks, conference room readiness, basic tidiness

Office Management

• Keep office supplies stocked and organized; manage basic vendor coordination
• Handle mail, deliveries, scheduling with building/airport partners as needed
• Support simple admin tasks: scanning, filing, document prep, basic data entry

Light Sales Support

• Help route inbound charter inquiries to the right team member
• Track inbound leads in a simple log/CRM (as trained) and ensure follow-up happens
• Support client coordination for quotes, availability requests, and trip logistics (as needed)

Marketing / Social Media Support

• Assist with posting and scheduling content (Instagram/LinkedIn/Facebook) using approved brand guidelines
• Capture occasional photos/video around the office/airport/events (as permitted)
• Help coordinate basic email lists, light edits to announcements, and simple marketing tasks

Events & Team Support

• Help plan/coordinate small company events or client-facing hospitality moments
• Assist leadership/team with calendars, meeting prep, and task follow-ups as needed

What we’re looking for

• 1–3 years experience in reception, customer service, hospitality, office admin, or similar
• Strong communication skills (phone confidence is huge)
• Organized, dependable, and able to prioritize without getting flustered
• Friendly and professional demeanor with clients, crews, vendors, and teammates
• Comfortable with basic software: Outlook/Google, Word/Docs, Excel/Sheets
• Bonus if you’ve used Canva, Mailchimp, HubSpot, Salesforce, or social scheduling tools
• Interest in aviation is a plus (you don’t need to know everything—just be willing to learn)

Nice-to-haves

• Basic social media instincts
• Light sales coordination experience (routing leads, follow-ups, CRM notes)
• Event planning/hospitality background