Receptionist/Office Assistant

o2 Employment Services; Redding (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Paid holidays

Paid vacation

Paid sick leave

On-the-job training

Team-building events

Job summary

O2 Employment Services is seeking a Receptionist / Office Assistant for a reputable pest management company in Redding, CA. This part-time role runs 8:30 a.m. – 2:00 p.m., Monday to Friday, with a path to full-time for the right candidate.

You will greet customers, process payments, maintain records in pest management software, and support daily office operations. Strong communication, organization, and computer skills are essential; training is provided.

Qualifications

• Previous receptionist or office assistant experience preferred.
• High school diploma or equivalent required.
• Excellent verbal and written communication skills with a professional and customer-focused approach.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask, prioritize, and work efficiently in a fast-paced office environment.
• Proficient with basic computer applications and pest control management systems.
• Dependable with good attendance and a positive attitude.

Responsibilities

• Answer incoming calls and greet customers professionally and warmly.
• Provide exceptional customer service for account questions and inquiries.
• Process customer payments and assist with basic billing questions.
• Maintain accurate customer records in the pest management software.
• Document communications, updates, and service notes accurately.
• Assist with appointment confirmations, scheduling, and calendar coordination.
• Receive, sort, and distribute mail and deliveries.
• Keep reception area clean and welcoming.
• Support office staff with daily tasks and projects.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Punctuality

Team player

Attendance

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Gmail

Adobe Acrobat

Job description

O2 Employment Services is working with a reputable, locally owned pest management company to find their next Receptionist / Office Assistant. This position is based in Redding, CA.

Since 2015, this family-operated company has proudly served the North State by providing exceptional pest management services with a strong commitment to customer satisfaction. As the company continues to grow, they are seeking a friendly, dependable, and customer-focused Receptionist / Office Assistant to become the welcoming face and voice of their business.

The ideal candidate will be organized, detail-oriented, and enjoy working with customers in a fast-paced office environment. This position is part-time with the opportunity to transition into a full-time role for the right candidate.

• Part-time schedule with opportunity for full-time employment
• $18.00 to $19.00 per hour - after successfully completing the 90-day probationary period, compensation can be reviewed.
• Monday through Friday | 8:30 a.m. – 2:00 p.m.
• Paid holidays
• Paid vacation
• Paid sick leave
• On-the-job training
• Team-building events

Receptionist / Office Assistant – Qualifications

• Previous receptionist, administrative assistant, office assistant, or customer service experience preferred
• High school diploma or equivalent required
• Excellent verbal and written communication skills with aprofessionaland customer-focused approach
• Strong organizational skills with exceptional attention to detail
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced office environment
• Proficient with Microsoft Word, Excel, Gmail, Adobe Acrobat, and other basic computer applications
• Ability to quickly learn company software and pest control management systems
• Dependable with excellent attendance, punctuality, and a strong work ethic
• Positive attitude with the ability to work both independently and collaboratively as part of a team

Receptionist / Office Assistant – Responsibilities

• Answer incoming phone calls and greet customers in aprofessional, friendly, and welcoming manner
• Provide exceptional customer service by assisting customers with account questions and general inquiries
• Process customer payments and assist with basic billing questions
• Maintain accurate customer records within the company's pest management software
• Document customer communications, account updates, and service notes accurately
• Assist with appointment confirmations, scheduling support, and calendar coordination as directed
• Receive, sort, and distribute incoming mail and deliveries
• Maintain a clean, organized, and welcoming reception and front office area
• Assist office staff with administrative tasks, projects, and daily office operations as assigned
• Maintain confidentiality of customer information and company records
• Consistently demonstrate professionalism, reliability, accountability, and a positive attitude while representing the company

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.