RECEPTIONIST & OFF. ASST.

Wells

Valders (WI)

On-site

USD 30,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Health, dental and vision insurance

Paid holidays

401(k) plan with profit sharing

Paid Time Off (PTO)

Employee Assistance Program

Job summary

Wells is seeking a Receptionist & Office Assistant to provide essential support for various departments. This full-time position will handle call dispatching, assist with sales inquiries, and manage office supplies while ensuring excellent customer service. The ideal candidate will have prior experience in a fast-paced environment, proficiency in MS Office, and effective communication skills. A competitive benefits package awaits, along with opportunities for growth in a supportive workplace.

Qualifications

Minimum of two years’ experience in a phone answering environment.
Experience with Microsoft Word and Excel.
Bilingual skills (English/Spanish) preferred.

Responsibilities

Answer incoming calls and dispatch them appropriately.
Assist the Sales department in information gathering.
Serve as point of contact for deliveries and inquiries.

Skills

Proper phone etiquette

Customer-focused demeanor

Electronic filing

Microsoft Excel

Microsoft Word

Basic math skills

Bilingual skills

Education

Associates degree in office management

High school diploma or GED

Job description

Join to apply for the RECEPTIONIST & OFF. ASST. role at Wells

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Join to apply for the RECEPTIONIST & OFF. ASST. role at Wells

General Description

This position reports to the HR Manager. The Receptionist/Office Assistant’s responsibilities include acting as the primary person in the Company’s phone queue, supporting the Sales, HR, and Safety departments.

WHY WORK FOR US?

At Wells, we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers that shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results.

In the design and construction industry, we focus on honesty and hard work to build trust that lasts beyond individual projects. Our team is consistently working to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and certain results, reducing risks along the way. Together, we help businesses and individuals succeed and change our communities for the better.

What We Have To Offer

Wells values our employees and is committed to providing a competitive and comprehensive benefits package.

Health, dental and vision insurance
Paid premiums for short- and long-term disability, and life insurance
Wellness Incentives
Paid holidays
Flex spending for medical and daycare
Health savings account (HSA)
401(k) plan with profit sharing
Access to Nice Healthcare
Employee Assistance Program
Paid Time Off (PTO)
Wishbone Pet Insurance
Critical Illness Benefit Plan
Accident Insurance Plan
Voluntary Hospital Indemnity Plan

Please note that the benefits listed here are for non-union employees. Benefits for union employees are covered under separate collective bargaining agreements which can be obtained through their union business agent or their HR representative.

Other benefits include Health and Family Care leave for both union and non-union employees.

Essential Functions And Responsibilities

Assume the first position in the Company’s phone queue. This means having primary responsibility to answer incoming calls and dispatch them appropriately. Time away from the phone queue will be limited to break periods, lunch periods, and the intermittent assistance to other departments.
Under direct supervision, occasionally assist the Sales department in gathering information and data in support of Wells’ bid submissions, RFP responses, and prequalification inquiries. May be asked to provide data to external parties such as general contractors, architects and/or subcontractors.
Serve as point of contact for deliveries, walk-ins, and employees.
Setting up new hire packets and filing paperwork in personnel files.
Maintain the Break Room, including ordering food for meetings, stocking the fridge, organizing and keeping it tidy.
Maintain the supply room, including ordering supplies, organizing, and keeping it tidy.
Obtain, open, and distribute mail to appropriate departments and employees.
Applicants: provide application forms for walk-ins and/or mailing.
Complete special projects as requested and perform other duties as assigned.
Production embeds and rebar tags
Assist with payroll functions
Perform receiving functions for purchasing

Education, Skills, And Abilities Required

A minimum of two years’ experience in a heavy phone answering and call dispatching environment is required (example, large office receptionist, call center, service center, etc.), where a multi-line phone system was utilized.
Proper phone etiquette, including the ability to radiate a customer-focused demeanor during periods of high activity and multiple simultaneous demands.
Experience in electronic and physical filing relating to documents, certificates, and forms.
Experience with Microsoft Excel including basic spreadsheet manipulation such as adding two cells together, computing percentages and capturing time-series data.
Experience with Microsoft Word including letter formatting, utilizing tables, and “cutting” and “pasting” into a document.
Ability to clearly communicate to job applicants and other outside parties the company’s products and services.
Facility with math and English commensurate with a high school diploma or GED is required.
Associates degree in office management or similar area of study is preferred.
Bilingual skills (English/Spanish) highly preferred

Physical Requirements/ Ada Essential Functions

Ability to sit or stand for extended periods of time.
Manual dexterity and hand-eye coordination for typing, filing, and using office equipment.
Visual acuity and ability to read small print.
Hearing acuity and ability to communicate effectively with others.
Ability to lift and move office supplies and equipment.
Mobility and ability to move around the office as needed.

WORKING CONDITIONS

Low risk of exposure to unusual elements.
Low risk of safety precautions.
General Office environment.

This position profile outlines the key responsibilities and performance expectations. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

Wells is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S.

Seniority level