Receptionist, Neurology

Freeman Health System; Freeman Springs (AR); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement with employer match

Paid time off (PTO)

Wellness program with discounts

Job summary

Freeman Health System in Freeman Springs, AR seeks a full-time receptionist to deliver a positive patient experience. Responsibilities include scheduling appointments, answering calls, updating registrations, and providing information with respectful communication to support a safe environment.

The role requires greeting visitors, handling registrations, collecting payments, and ensuring regulatory compliance, including HIPAA obligations, with use of medical office software.

Qualifications

• Greet customers, patients, and visitors courteously.
• Register patients and maintain compliant records.
• Answer questions and provide directions.
• Verify patient eligibility.
• Collect payments and balance cash drawer.
• Use medical office software to schedule appointments.
• Ensure compliance with HIPAA and regulations.
• Perform other duties as assigned.

Responsibilities

• Schedule appointments and manage the appointment calendar.
• Answer phone calls and provide information to patients.
• Update patient registrations and maintain records.
• Provide courteous, patient-focused service to create a safe environment.
• Assist with daily front-desk operations and office flow.

Skills

Greet customers

Answer questions

Register patients

Collect payments

Balance cash drawer

Medical office software

Verify eligibility

HIPAA compliance

Tools

Electronic Health Records system

Job description

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule:

Full-time Days (40hrs/week). No weekends/no holidays.

What You'll Do

The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.

Requirements

• Greet all customers, patients, vendors, and other visitors to the facility.
• Answer patient questions and aid and directions when necessary.
• Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.
• Collect payments and print receipts for patients.
• Count and balance cash drawer.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Verify eligibility.
• Perform other duties as assigned.

Freeman Perks and Programs

• For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid time off (PTO)
• Extended Sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.