Receptionist, Neurology

Freeman; Joplin (MO); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employer 401(k) match

Paid time off (PTO)

Extended Sick pay

Learning Center access

Payroll deductions

Job summary

Freeman Health System is seeking a Receptionist to deliver a positive patient experience through scheduling, phone support, and registration. This full-time role emphasizes accurate documentation, HIPAA compliance, and friendly bedside manner in a busy hospital environment.

Responsibilities include greeting visitors, answering questions, collecting payments, and using scheduling software to manage appointments. No weekends and holidays, with benefits and career growth opportunities available.

Qualifications

• Greet customers, patients, vendors, and visitors.
• Answer patient questions and provide directions.
• Register patients with compliant documentation (state/federal, HIPAA).
• Collect payments and print receipts for patients.
• Count and balance cash drawer.
• Use medical office software to schedule appointments.
• Verify eligibility for services.

Responsibilities

• Schedule patient appointments and answer phone calls.
• Update patient registrations and provide information with professional communication.
• Greet visitors and assist with directions.
• Register patients with compliant documentation.
• Collect payments and balance cash drawer.
• Use medical office software to schedule and manage appointments.
• Verify eligibility for services.

Skills

Customer service

Strong communication

HIPAA compliance

Cash handling

Tools

Scheduling software

Medical office software

Job description

Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. Schedule: Full-time Days (40hrs/week). No weekends/no holidays.

What You'll Do:

The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.

Requirements:

• Greet all customers, patients, vendors, and other visitors to the facility.
• Answer patient questions and aid and directions when necessary.
• Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.
• Collect payments and print receipts for patients.
• Count and balance cash drawer.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Verify eligibility.
• Perform other duties as assigned.

Freeman Perks and Programs

• For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation Milestone payments with longevity of employment
• Paid time off (PTO)
• Extended Sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

#LI-DN Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs. Freeman Health System also operates Ozark Center – the region’s largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women’s and children’s services. The system is supported by more than 7,000 employees and is the only Children’s Miracle Network Hospital in a 70-mile radius. For more information, visit Freeman Health System.