Outpatient Registrar

Freeman Health System; Springdale (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Retirement with employer match

PTO or Flex Time Off

Wellness program with discounts to H.I

Milestone payments with longevity

Extended Sick pay

Learning Center for Freeman Family

Payroll deductions at Freeman sites

Job summary

Freeman Health System is seeking a full-time Patient Registration Specialist to greet and register patients, obtain necessary information, verify insurance, and initiate financial counseling at the point of service.

Responsibilities include collecting copays, applying payments, data entry, and addressing patient inquiries with accuracy and courtesy. The role emphasizes production standards and assisting uninsured patients with available financial assistance.

Qualifications

• High School Diploma or GED or completion of two years of college coursework.
• Minimum of 6 months customer service experience.
• Typing speed of at least 35 words per minute.

Responsibilities

• Register patients and obtain required information for services.
• Verify insurance at point of service and collect copayments.
• Explain financial counseling options and assist with patient payments and inquiries.
• Enter data into the system and maintain accurate patient records.

Skills

Customer service

Communication

Data entry

Cash handling

Insurance verification

Financial counseling

Typing 35 WPM

Computer literacy

Education

High School Diploma or GED

Two years of college coursework

Tools

Office equipment

Computer systems

Email systems

Job description

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule:

Full-time, Days. Monday through Friday, 0530 to 1330.

What You'll Do

Registration of patients presenting to Freeman Health System. Conducts patient interviews to obtain registration information, complete required forms and obtains signatures. Initiates financial counseling process. Collects monies owed. Verifies insurance at point of service and calculates patient estimates. Represents Freeman Health System as the focal point for all initial communications

Requirements

1. Accurately obtains all required information to perform registration of patients for all services.

2. Appropriately obtains authorizations and verifications for services and enters into system

3. Obtains accurate insurance information for billing purposes.

4. Successfully obtains copayments for services rendered or to be rendered.

5. Correctly collects and receipts payments. Completes all required data for financial services.

6. Effectively communicates with customers. Assists customers with inquiries.

7. Assertively demonstrates ability to meet production standard of collection goals for NWMC.

8. Consistently refers uninsured and underinsured patients to financial assistance.

9. Efficiently utilizes resources and supplies.

10. Proficiently utilizes computer system to access patient information, email, and other required systems.

11. Performs other duties as assigned.

Education & Experience:

High School Diploma or GED or Completion of two years of college level classes. Minimum of 6 months customer service required. Knowledge of computers, and other standard office equipment required. Ability to type a minimum of 35 words per minute required. Preferred: Medical office experience preferred.

Freeman Perks and Programs

• For eligible full time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid Time Off (PTO) or Flex Time Off (FTO)
• Extended Sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

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