Receptionist - Neurology

Christie Clinic; Champaign (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

401k Plan

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability

Group Term Life Insurance

Identity Theft Protection

Job summary

Christie Clinic’s University clinic in Champaign, IL is seeking a full-time Receptionist. You will greet patients, handle check-in, answer calls, and schedule appointments, working Monday–Friday 8:00am–5:00pm with no nights or weekends.

You will also liaise between Neurology staff and outside providers, keeping clean lobby areas, and assisting with chart preparation and data updates. This role requires a high school diploma and preferred medical office experience.

Qualifications

• High School Diploma or equivalent.
• Medical office experience preferred.

Responsibilities

• Greet patients and visitors in a professional and courteous manner.
• Handle check-in, verify demographics, and update records.
• Answer high-volume calls and schedule or reschedule appointments.
• Serve as liaison between Neurology and outside providers for referrals.
• Maintain provider schedules and a tidy lobby.
• Prepare charts according to department standards.

Education

High School Diploma or equivalent

Job description

Job Details:

Job Location: University (LLC) - Champaign, IL 61820, Position Type: Full Time, Education Level: High School, Salary Range: $15.50 - $21.31 Hourly, Job Shift: 1st Shift, Job Category: Administrative/Clerical, Christie Clinic's department of Neurology is seeking a full-time Receptionist at the University clinic from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements.

Duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments and assisting with the rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff.

Job Qualifications and Expectations:

JOB DUTIES:

(This list may not include all of the duties assigned.)

• Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
• Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
• Provide check-in process for patients.
• Verify and update necessary demographic information.
• Maintain provider schedules.
• Keep a neat and orderly work and lobby area.
• Maintain relevant office supplies for department effectiveness.
• Perform chart preparation according to department standards.
• Act as the liaison between Neurology and outside providers for patient referrals.
• Perform related work as required.

REQUIRED QUALIFICATIONS:

• High School Diploma or equivalent

PREFERRED QUALIFICATIONS:

• Experience in a medical office setting

CERTIFICATE/LICENSE:

None

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 50 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in the reception area and involves frequent contact with patients and exposure to communicable illnesses. Requirements may include working irregular hours.

PAY AND BENEFITS:

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.

We also offer a substantial benefits package, including:

• Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)
• Dependent Care Flexible Spending Account
• 401k Plan
• Medical Flexible Spending Account
• Health Insurance
• Group Term Life Insurance
• Dental Insurance
• Identity Theft Protection
• Vision Insurance
• Long Term Disability
• Accidental Death & Dismemberment Insurance