Receptionist - Mullica Hill Podiatry

Inspira Health; Mullica Hill (NJ); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Great Benefits

Job summary

Inspira Health in Mullica Hill is seeking a polite, nonexempt clerical professional to support daily medical office operations. You will greet patients, handle front-desk tasks, scheduling, patient registration, insurance eligibility, and referrals.

Responsibilities include answering calls promptly, triaging when needed, coordinating reminders, and processing payments with daily cash reconciliation. Prior healthcare experience is preferred.

Qualifications

• High school diploma or GED required, one year of customer service or reception preferred.
• Experience in a medical practice or health care environment strongly preferred.
• Completion of Medical Terminology course strongly preferred.
• Knowledge of medical terminology and office processes is helpful.

Responsibilities

• Greet patients and direct them to the appropriate staff.
• Answer telephone calls promptly, transfer or triage as needed.
• Coordinate reminder calls for patients scheduled the next business day.
• Schedule patient studies and assist with referrals and registrations.
• Collect payments and reconcile daily cash reports.

Skills

Customer service

Phone etiquette

Scheduling

Registration

Cash handling

Education

High school diploma or GED

1 year customer service/reception

Medical terminology knowledge

Healthcare environment experience

Job description

MAJOR FUNCTION:

A nonexempt, clerical position that supports the daily activities of the medical offices including greeting patients in a prompt, courteous, and professional manner, telephone coverage, appointment scheduling, patient registration, insurance eligibility and patient referrals. This position answers telephone calls in a prompt, courteous, and professional manner, appropriately addresses the call by responding to the inquiry or transferring the caller to the appropriate personnel or initiates a triage task for response by medical personnel. Coordinates reminder calls to all patients scheduled the following business day as needed. Schedules patient studies recommended by provider(s). Greets and directs patients and visitors. Coordinates referrals for patients through insurance and physician offices. Collects payments from patients and reconciles daily cash reports.

Education Experience:

High school diploma or GED equivalent.One year of experience in customer service or reception preferred.Experience in a medical practice or health care environment strongly preferred.Completion of Medical Terminology Course strongly preferred.

Certification/ Licensure:

N/AKnowledge

Knowledge Skills:

Knowledge of medical terminology and organization services.Knowledge of individual responsibilities to accurately direct callers.

Physical Requirements:

N: Never O: Occasionally (80%)LiftingOStandingOSittingCLifting 20-50lbsOClimbingOKneelingOLifting50lbsOCrouchingOReachingOCarryingOHearingCWalkingOPushingOTalkingCVisionC

Environmental Conditions:

NoiseOVaried TemperaturesNCleaning AgentsONoxious odorsNPatient ExposureOOperative Equipment

BENEFITS INFORMATION:

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