Medical Receptionist

Consensus Health LLC; Georgia; On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Health insurance

401(k) with employer contribution

PTO and paid holidays

Company paid life insurance

Access to wellness programs

Job summary

Consensus Health LLC is seeking a Front Desk professional to manage patient interactions in Newton, New Jersey. Candidates should have strong customer service skills, computer proficiency, and experience in similar roles. Responsibilities include assisting at the front desk, managing patient records, and handling payments.

The role offers health, dental, and vision insurance, a 401(k), PTO, and competitive hourly compensation between $16.00 and $23.00 based on experience and skills.

Qualifications

• High School graduate or equivalent.
• 1-2 years of previous customer service/data entry experience required.
• Experience in health or public sector organization helpful.

Responsibilities

• Assist with all Front Desk operations for patient registration.
• Collecting and posting co-payments.
• Maintaining organized patient documents.

Skills

Customer service skills

Organizational skills

Medical insurance and billing skills

Computer literacy

Education

High School graduate or equivalent

Tools

Practice Management system

Multi-line telephone system

Job description

Located in: Newton, New Jersey 07860

Duties and Responsibilities

• Assist with/complete all Front Desk operations and the use of the Practice Management system to ensure efficient patient registration and check out processes.
• Greeting patients and verifying/inputting demographic information into Practice management system.
• Collecting and inputting all valid licenses and insurance information.
• Collecting and posting all co-payments and payments made at time of service.
• Maintaining/organizing patient documents/files.
• Answering phones, scheduling appointments, taking messages.
• Reconciling co-pays and time of service payments collected daily.
• Filing/labeling/sending outbound and inbound faxes.
• Maintain confidentiality and use discretion when handling patient’s medical records and information.
• May perform charge entry process.
• Completing referrals for a specialist.
• Prior authorization requests from patients and/or providers.
• Filing any/all paper.
• Rooming patients when checked in and provider is ready to treat the patient.
• Performs miscellaneous job-related duties as assigned.

Qualifications or Education, Training and Experience

• High School graduate or equivalent.
• Computer literacy required.
• 1-2 years of previous customer service/data entry, administrative/office management/clerical experience required.
• Experience of working in the health or other public sector organization helpful, but not necessary.

Knowledge and Skills/Expected Competencies

• Business office procedures.
• Grammar, spelling, punctuation, and basic arithmetic.
• Medical insurance and medical billing skills.
• Operating all office equipment.
• Strong organizational and leadership skills.
• Answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.
• Establishing and maintaining effective working relationships with patients, employees, and the public.
• Speak clearly and concisely.
• Read, understands, and follows oral and written instruction.
• Exceptional customer service skills.
• Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability and willingness to help patients with check-in or check-out process.
• Work may require hand dexterity for telephone and office machine operation. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment as necessary. Hearing must be in the normal range for telephone contact. It is necessary to view computer screens for long periods and to work in an environment that may be stressful.

Featured Benefits

• Health, dental, and vision insurance.
• 401(k) with automatic employer contribution.
• PTO and paid holidays.
• Company paid life insurance.
• Access to voluntary short and long-term disability insurance.
• Access to additional life insurance.
• Access to a variety of wellness programs.
• The compensation range for this position is $16.00/hour– $23.00/hour. Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data.