Medical Front Desk Receptionist (Cross-Training Opportunity)

US Foot & Ankle Specialists; Newark (DE); On-site; USD 22,000 - 30,000; Part time

Job summary

US Foot & Ankle Specialists in Newark, DE is seeking a PRN Medical Front Desk Receptionist to support front office operations in a busy podiatry practice. The role includes patient registration, scheduling, insurance verification, and delivering friendly, professional service.

This is a PRN, as-needed position with a flexible schedule based on clinic needs. The candidate will have opportunity to cross-train in clinical Medical Assistant duties while learning across front office and clinical

Qualifications

• 2+ years of medical front desk or medical office experience.
• Knowledge of insurance verification, referrals, and authorizations.
• Familiarity with CPT/ICD coding.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Willingness to cross-train in clinical Medical Assistant duties.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Greet patients and provide exceptional front-desk service.
• Answer calls, transfer and respond to inquiries.
• Schedule appointments and manage provider calendars.
• Register patients and verify demographic and insurance data.
• Verify insurance eligibility, referrals, and authorizations.
• Collect copays, deductibles, balances, and OTC payments.
• Maintain patient records through scanning, faxing, and data entry.
• Cross-train to assist with basic clinical duties when needed.

Skills

Medical front desk experience

Insurance verification

Referrals & authorizations

Medical terminology

CPT/ICD coding

Customer service

Communication skills

Microsoft Office Suite

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

PRN Medical Front Desk Receptionist (Cross-Training Opportunity)

Job Category: Administration

Requisition Number: FRONT004193

• Posted : July 28, 2026
• Part-Time

Locations

Showing 1 location

Newark, DE 19713, USA

Description

The PRN Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced podiatry practice. This position primarily supports front desk operations, including patient registration, scheduling, insurance verification, and customer service, while also offering the opportunity to cross-train in clinical Medical Assistant duties as needed.

This is a PRN (as-needed) position with a flexible schedule based on clinic staffing needs. The ideal candidate enjoys working with patients, thrives in a fast-paced environment, and is eager to learn both front office and clinical responsibilities.

Essential Functions/Responsibilities (Other duties may be assigned.)

• Greet patients upon arrival and provide exceptional customer service
• Answer incoming calls, transfer calls, and respond to patient inquiries
• Schedule appointments and manage multiple provider calendars
• Register new patients and update demographic and insurance information
• Verify insurance eligibility, referrals, and authorizations
• Collect copays, deductibles, balances, and OTC payments
• Maintain patient records through scanning, faxing, and data entry
• Monitor patient flow and communicate delays to patients and providers
• Prepare daily reports, deposit slips, and financial documentation
• Review billing claims and denials; obtain additional information as needed
• Track orthotics and contact patients for follow-up appointments
• Support additional administrative and operational tasks as needed
• Cross-train to assist with basic clinical duties and provide coverage when needed

Required Skills & Experience

• High School Diploma or GED required
• 2+ years of medical front desk or medical office experience preferred
• Knowledge of insurance verification, referrals, authorizations, medical terminology, and CPT/ICD coding preferred
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Comfortable working in a fast-paced environment
• Willingness to learn clinical Medical Assistant responsibilities through cross-training
• Ability to maintain HIPAA compliance and patient confidentiality
• Team-oriented with a positive attitude and willingness to help wherever needed
• Proficient with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems

Schedule

• PRN (as-needed) position
• Hours will vary based on clinic needs and staff coverage
• Opportunity to work in both front office and clinical support roles after training

Physical Requirements:

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:

Sit, talk, hear, and use hands to write, type, or operate office equipment

Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell

Perform repetitive motions, including reaching overhead and typing

Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds

Maintain peripheral vision, depth perception, and focus adjustments

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.