Receptionist - Law Firm

K2 Services; Boston (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity is seeking a highly organized Legal Receptionist for our downtown Boston office. You will lead front desk operations, support administrative functions, and safeguard client confidentiality while delivering concierge-style service to visitors and staff.

Qualified candidates will have at least 2 years of receptionist experience, familiarity with MS Office/Outlook, and strong communication skills. The role requires flexibility and teamwork in a fast-paced environment.

Qualifications

• High School diploma or equivalent is required.
• Minimum 2 years receptionist-related experience preferred.
• Experience in a law firm is a plus.
• Computer proficiency with email environments, MS Office, and Outlook is expected.

Responsibilities

• Greet visitors and manage the reception desk in the main lobby.
• Serve as the focal point for visitors, customers, and client personnel.
• Maintain a clean, presentable lobby at all times.
• Enforce visitor badge security standards.
• Coordinate conference room schedules and reservations.
• Assist with catering, taxis, and restaurant referrals for meetings.
• Answer internal calls as the switchboard for the office.
• Provide elevated concierge-style customer service.

Skills

Strong organizational skills

Administrative skills

Communication skills

Education

High School diploma or GED

Tools

MS Office

Outlook

Email proficiency

Job description

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best.

We are seeking a professional and highly organized Legal Receptionist to be the welcoming face and voice at our client's downtown office. In this pivotal role, you will ensure smooth office operations by managing receptionist responsibilities, supporting administrative functions, and maintaining client confidentiality. If you thrive in a professional business environment, possess strong technical acumen, and can provide elevated concierge style customer service we invite you to join the our dynamic team.

We are looking for team players who are proactive and are willing to do "whatever it takes" to get the job done

Responsibilties

• Manage reception desk in main lobby

• Receptionist will greet visitors, be well spoken, clear, and patient with all visitors

• Serve as focal point for visitors, customer and client personnel

• Ensure lobby is clean and presentable at all times

• Enforce and handle security compliance standards regarding visitors' badges

• Other Front Desk tasks as assigned (i.e., assisting visitors with special requests such as taxis and restaurants; contacting shuttle drivers for Associates and visitors; distributing Wyndham's wireless router password to authorized users; etc.)

• Maintain schedule of conference rooms and visitor offices

• Order breakfast, lunch and dinner when required for meetings

• Act as switchboard for internal calls

• Maintain the highest levels of customer care while demonstrating a friendly and

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• Assist associates with conference room reservations and room preparation, when they inquire, by providing guidance to customer conference room management system.

• Perform duties and special requests as assigned by management and client

• Ensure operating and quality standards are met based on service objectives

• Maintain accuracy of required reports, logs, and measurements

• Demonstrate flexibility in satisfying customer needs and ensure that any facility need is proactively addressed at all times

• Ensure adherence to business guidelines including safety and security procedures

Required Qualifications:

• High School diploma or equivalent (GED) required

• Minimum of 2 years receptionist related experience required

• Law firm experience preferred

• Computer proficiency in email environments, MS Office, Outlook

• Strong organizational and administrative skills required

• Ability to communicate both verbally and written with customers and client personnel

• Ability to excel in a fast-paced, multi-tasking, team environment

• Ability to effectively work independently and in a team environment

• Ability to adhere and administer company's policies and procedures

• Creative thinker

• Outstanding work ethic

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period of time

• Ability to work additional hours if needed

The Compensation range for this role is $24- $26 USD per hour Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other character it protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.