Hospitality Associate

Opensity Solutions; Washington (District of Columbia); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions in Washington, DC is seeking a Hospitality Specialist to provide concierge-style service in a professional office setting. The role offers a Monday–Friday schedule with little to no nights, weekends, or holiday shifts, supporting high-level meetings and daily hospitality needs.

You will welcome guests, coordinate meeting spaces, arrange meals and refreshments, and ensure conference areas and pantry are well stocked.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of client service experience.
• Strong customer service and communication skills.
• Ability to lift 40 lbs and move packages.
• Proficiency with Microsoft Office suite.
• Able to walk/stand for extended periods.

Responsibilities

• Greet guests and deliver concierge-level service reflecting professionalism.
• Prepare and set up meeting rooms, including meals for meetings and events.
• Inspect floors and pantry/kitchens to ensure cleanliness and stock.
• Assist with service requests, deliveries, event setup and other tasks as needed.
• Use scheduling systems to manage tasks and room bookings.
• Provide coverage for after-hours firm events and related setup/breakdown.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Multitasking

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Are you a hospitality professional looking for a rewarding role with little to no nights, weekends, or holiday shifts? Bring your passion for service to a prestigious law firm as a Hospitality Specialist, where you’ll deliver concierge-style experiences in a professional setting. This is a unique opportunity to transition your food & beverage or hotel expertise into a Monday–Friday schedule, supporting high-level meetings, events, and daily office hospitality needs. If you thrive in a fast-paced environment and take pride in impeccable service, this role offers the perfect blend of hospitality and work-life balance.

Essential Job Responsibilities

• Deliver an elevated concierge-level experience by greeting guests, responding promptly to requests, and ensuring all interactions reflect a polished and service-oriented approach.
• Prepare and set up meeting rooms according to detailed specifications, including providing hot and/or continental meals such as breakfasts, lunches, and catered meeting refreshments.
• Conduct routine inspections of assigned floors to ensure all conference rooms and pantry/kitchen areas are clean, well-maintained, and fully stocked with necessary supplies.
• Assist with miscellaneous service requests such as supply delivery, event setup, equipment needs, or other operational support tasks as assigned. Provide flexibility in handling evolving and simultaneous priorities.
• Utilize various software systems, scheduling tools, (I.e., room booking systems) to manage tasks efficiently.
• Provide coverage for occasional after-hours firm events, ensuring smooth setup, coordination, and breakdown as needed to support internal and client-facing functions.

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 1-year work experience, client service-oriented preferred
• Good customer service skills, including tact in handling client concerns
• Good verbal and written communication skills
• Attention to detail and ability to multitask in a fast-paced environment
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Working knowledge of Microsoft, Outlook, Word, and Excel

The Compensation range for this role is 20.00 to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.