Receptionist, Investment Banking

RBC Capital Markets, LLC; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive Total Rewards Program

Competitive compensation

Opportunities for development and growth

Job summary

RBC Capital Markets, LLC is seeking a talented Receptionist to be the first point of contact for our Global Investment Banking department in Houston. You will provide essential administrative support while maintaining a welcoming environment for clients and employees.

The ideal candidate has at least 3 years of experience, exceptional communication skills, and proficiency in Microsoft Office. This full-time position offers competitive compensation and opportunities for professional growth.

Qualifications

• Minimum 3 years of reception or administrative experience in a corporate environment; financial services experience preferred.
• Exceptional verbal, written, and interpersonal communication skills.
• Proficient in MS Office Suite, particularly Outlook, Excel, and Word.

Responsibilities

• Serve as the first point of contact for clients and visitors.
• Manage scheduling and coordination of conference rooms via MS Outlook.
• Assist with setup and clean-up for client meetings.

Skills

Adaptability

Critical Thinking

Customer Service

Detail-Oriented

Teamwork

Tools

MS Office Suite

Calendar Management Tools

Job description

Job Description

We are seeking a highly professional and detail-orientedReceptionistto serve as the first point of contact for ourGlobal Investment Bankingdepartment in Houston. This role is critical in maintaining a polished, efficient, and welcoming environment for clients, visitors, and employees. The ideal candidate will excel in multitasking, prioritize confidentiality, and deliver exceptional administrative and hospitality support in a fast-paced financial services setting.

What will you do?

Responsibilities include, but are not limited to:

• Restock, inventory and order general kitchen / break room supplies
• Collection and distribution of incoming and outgoing, including distribution of received faxes (incoming and outgoing).
• Responsible for logging in all visitors and parking validation requests.
• Responsible for logging in all courier deliveries and distribution.
• Responsible for maintaining cleanliness of conference rooms and main kitchen.
• Assist with setup and clean-up for client meetings.
• Responsible for work order requests to building management.
• Oversee scheduling and coordination of all conference rooms via MS Outlook, ensuring seamless reservations and timely notifications for employees and guests.
• Arrange catering services through approved vendors, maintain conference room cleanliness, and manage technology support requests.
• Monitor conference center usage, resolve minor issues, and elevate concerns as needed.
• Provide phone coverage backup to Executive staff and Assistants as needed.
• Expected to communicate with Office Manager about office cleanliness, phone communication and any office concerns, questions or comments.
• Liaison for all office communication. The "go to" person who should always be in the know in terms of office matters.
• Complete special projects and assignments in a thorough, accurate and timely manner.
• Proactively identify operational risks/ control deficiencies in the business
• Review and comply with Firm Policies applicable to your business activities
• Escalate operational risk loss events, control deficiencies and risks that you identify to your line manager and the relevant risk and control functions promptly.

What do you need to succeed?

• Experience: Minimum 3 year of reception or administrative experience in a corporate environment; financial services experience preferred.
• Technical Skills: Proficiency in MS Office Suite (Outlook, Excel, Word) and calendar management tools.
• Soft Skills:
  • Exceptional verbal, written, and interpersonal communication skills.
  • Ability to multitask, prioritize urgent requests, and adapt in a dynamic environment.
  • Strong teamwork ethic with a proactive, positive, and client-centric attitude.
• Professionalism: Impeccable discretion with confidential information and a polished, approachable presence.

What's in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Job Skills

Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork

Additional Job Details

• Address: 609 MAIN STREET:HOUSTON
• City: Houston
• Country: United States of America
• Work hours/week: 40
• Employment Type: Full time
• Platform: CAPITAL MARKETS
• Job Type: Regular
• Pay Type: Salaried

This role offers exposure to a prestigious investment banking environment, opportunities for growth, and the chance to contribute to a high-performing team. If you thrive in a role that blends hospitality, organization, and administrative excellence, we’d love to hear from you!