Receptionist Immersion Spa

Cosmotek College; Palo Alto (CA); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

401(k)

Employee discount

Paid time off

Job summary

Cosmotek College in Palo Alto is looking for a dedicated Front Desk Receptionist to be the welcoming face of our spa. The role is part-time, requires reliability, and involves customer service, appointment management, and financial transactions.

Candidates should have great communication skills, be tech-savvy with some scheduling and POS software (Booker and Clover preferred), and ideally live within 15 miles of the spa for punctuality.

Benefits include a 401(k), employee discount, and paid time off.

Qualifications

• Exceptional customer service and multitasking skills.
• Previous experience working in a spa or salon environment is preferred.
• Tech-savvy with digital scheduling and POS experience.

Responsibilities

• Greet clients warmly and manage the check-in/check-out process.
• Answer phones, respond to inquiries, and manage appointments.
• Process payments and handle point-of-sale transactions.
• Maintain a clean, organized front desk area.

Skills

Customer service

Multitasking

Reliability

Tools

Booker

Clover

Job description

Full job description

Our busy spa is looking for a dedicated, highly reliable Front Desk Receptionist to be the welcoming face of our business. We need someone who is adaptable, loves working with people, and takes pride in being a dependable cornerstone of our daily operations.

IMPORTANT – Long-Term Applicants Only: This is a permanent, year-round position. We invest heavily in training our team; therefore, this role is not open to seasonal summer applicants or those seeking short-term internships.

Core Requirements: Availability & Reliability

• Our Schedule: To best support our team and clients, the schedule will include a steady mix of some weekdays as well as weekends, covering both opening and closing shifts. If your availability is strictly limited to only weekdays or only morning shifts, this won’t be the right match for you!
• Dependability is Key: Our front desk is the heartbeat of the spa and handles our opening and closing. Arriving on time, every time, is incredibly important to ensure our peaceful environment runs smoothly for both our guests and our therapists.

Key Responsibilities

• Client Experience: Greet clients warmly upon arrival, manage the check-in/check-out process, and ensure a seamless, relaxing experience.
• Schedule Management: Answer phones, respond to inquiries, and accurately book/manage appointments for our therapists.
• Financial Transactions: Efficiently process payments and handle point-of-sale transactions using Booker and Clover systems.
• Daily Operations: Maintain a clean, organized front desk area and assist with light office management tasks.

What We’re Looking For Location & Commute:

• Job Location: 100% In-Person (Remote work is not available).
• Commute Preference: To ensure reliable punctuality, the ideal candidate should live within 15 miles of the spa. This includes areas ranging from San Mateo to San Jose, as well as Fremont.

Experience & Skills:

• Spa/Salon Experience: Previous experience working in a spa or salon environment is preferred, but not required (we will train the right person!).
• Tech-Savvy: Experience with digital scheduling and POS software (experience with Booker and Clover is a major plus).
• Communication: Exceptional customer service and multitasking skills.

Job Type: Part-time

Benefits:

• 401(k)
• Employee discount
• Paid time off

Work Location: In person