Receptionist - Hospital

Brookings Health System; United States; On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

South Dakota Retirement

Employee discounts on services

Gym membership reimbursement

Public service loan forgiveness

Cafeteria discounts

Life insurance

Medical, dental and vision insurance

Job summary

Brookings Health System is seeking a Receptionist to join our team in Brookings, South Dakota. This part-time role (24 hours per week) covers 6:30 am to 3 pm on Tuesday, Wednesday and Thursday, on-site at Brookings, SD.

The position emphasizes being the first face and voice for patients, providing compassionate service and efficient patient flow. Our benefits package includes extensive medical, dental, and vision coverage, retirement, loan forgiveness options, and various wellness perks.

Qualifications

• Previous experience in a reception, customer service, healthcare, or related role is preferred, with the ability to create a welcoming and professional environment for patients and visitors.
• Possesses the ability to accurately handle, process, and balance financial transactions while maintaining accountability and attention to detail.
• Consistently demonstrates warmth, compassion, and empathy in interactions with patients, families, visitors, and colleagues.
• Exhibits strong verbal and written communication skills, along with excellent organizational abilities.
• Uses professional phone etiquette and active listening skills to communicate clearly and effectively with patients, visitors, providers, and departments.
• Maintains the highest standards of patient confidentiality and privacy.

Responsibilities

• As the first face and voice of Brookings Health System, the receptionist fosters meaningful connections with patients, families, and visitors through compassionate service and genuine care.
• Effectively manages incoming communications, supports efficient patient flow and registration processes, minimizes patient wait times, and models Brookings Health System's behaviors of excellence through courteous, responsive, and service-oriented interactions.

Job description

Location: Brookings, SD Worker Type: Regular Work Shift: Day Shift (United States of America)

Position Highlights

Consider joining an Award Winning Health Care System - Brookings Health System is a nationally awarded rural community health system, recognized for delivering high-quality care and personalized service.

Brookings Health System is seeking a Receptionist to join our team!

Compensation range for this position is $16.37 to $24.23, depending on experience.

• This position will have full benefits that include, but is not limited to, South Dakota Retirement, Employee discounts on services, gym membership reimbursement (and on-site fitness center), eligible for public service loan forgiveness, cafeteria discounts, life insurance and so much more.
• We also have comprehensive medical benefits, dental and vision insurance, flexible reimbursement plans and more!

As the first face and voice of Brookings Health System, the receptionist fosters meaningful connections with patients, families, and visitors through compassionate service and genuine care.

Effectively manages incoming communications, supports efficient patient flow and registration processes, minimizes patient wait times, and consistently models Brookings Health System's behaviors of excellence through courteous, responsive, and service-oriented interactions.

QUALIFICATIONS:

• Previous experience in a reception, customer service, healthcare, or related role is preferred, with the ability to create a welcoming and professional environment for patients and visitors.
• Possesses the ability to accurately handle, process, and balance financial transactions while maintaining accountability and attention to detail.
• Consistently demonstrates warmth, compassion, and empathy in interactions with patients, families, visitors, and colleagues, reflecting Brookings Health System's commitment to exceptional care and service.
• Exhibits strong verbal and written communication skills, along with excellent organizational abilities, to effectively manage multiple responsibilities in a fast-paced environment.
• Uses professional phone etiquette and active listening skills to communicate clearly, courteously, and effectively with patients, visitors, providers, and departments throughout the organization.
• Maintains the highest standards of patient confidentiality and privacy while handling sensitive information in accordance with organizational policies and applicable regulations.

JOB TYPE:

Part time, benefit eligible 24 hours per week 6:30 am to 3 pm, Tuesday, Wednesday and Thursday Day position On-site position located in Brookings, SD

Brookings Health System is a non-profit, city-owned health system that serves the health care needs of our local communities.

Our team members embody the spirit of teamwork: working together and across disciplines to care for local patients and residents.

We treat patients and residents like our own family by living our mission to provide high-quality, compassionate, personalized health care.