Hospital Front Desk Specialist - Part Time Benefits

Brookings Health System; Brookings (SD); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Medical benefits

Dental & vision insurance

Retirement plan

On-site gym membership reimbursement

Public service loan forgiveness

Job summary

Brookings Health System invites an attentive Receptionist to join our on-site team in Brookings, SD. You will be the first face and voice for patients and visitors, guiding registration, answering questions, and coordinating with care teams to support smooth patient flow.

This part-time, day-shift position emphasizes compassionate service and privacy. We value accurate transactions, clear communication, and a welcoming environment.

Qualifications

• Previous experience in a reception, customer service, healthcare, or related role preferred.
• Ability to handle, process, and balance financial transactions with accuracy and accountability.
• Strong verbal and written communication skills with excellent organizational abilities.
• Professional phone etiquette and active listening to communicate clearly with patients, families, and staff.
• Commitment to patient confidentiality and privacy in line with policies and regulations.

Responsibilities

• Greet patients and visitors and manage check-in/registration processes.
• Respond to inquiries and coordinate with clinical areas to support patient flow.
• Handle incoming communications and direct calls or messages appropriately.
• Maintain courteous, empathetic interactions and provide high-quality service.

Skills

Customer service

Professional demeanor

Verbal communication

Written communication

Phone etiquette

Attention to detail

Confidentiality

Job description

Brookings Health System invites an attentive Receptionist to join our on-site team in Brookings, SD. You will be the first face and voice for patients and visitors, guiding registration, answering questions, and coordinating with care teams to support smooth patient flow.

This part-time, day-shift position emphasizes compassionate service and privacy. We value accurate transactions, clear communication, and a welcoming environment.