Receptionist

Brookings Health System; South Dakota; On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Retirement plan (SD)

On-site gym

Public service loan forgiveness

Cafeteria discounts

Life insurance

Employee discounts

Job summary

Brookings Health System in Brookings, SD is seeking a part-time Receptionist to join our team. This on-site role supports patient flow, answers calls, registers patients, and delivers compassionate service in a fast-paced environment.

You will handle payments and stay compliant with privacy rules while balancing multiple tasks. Our benefits package includes medical, dental, vision, retirement and employee discounts; experience in healthcare is preferred.

Qualifications

• Experience in reception or customer service in a healthcare setting preferred.
• Ability to manage payments accurately and maintain confidentiality.
• Strong communication and organizational skills in a fast-paced environment.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Answer phone calls, direct inquiries and assist with scheduling and registration.
• Maintain patient confidentiality and accurately process financial transactions.
• Support efficient patient flow and provide courteous, service-oriented care.

Skills

Reception experience

Customer service

Healthcare setting

Phone etiquette

Confidentiality

Job description

Location: Brookings, SD Worker Type: Regular Work Shift: Day Shift (United States of America)

Position Highlights

Consider joining an Award Winning Health Care System - Brookings Health System is a nationally awarded rural community health system, recognized for delivering high-quality care and personalized service.

Brookings Health System is seeking a Receptionist to join our team!

Compensation range for this position is $16.37 to $24.23, depending on experience.

• This position will have full benefits that include, but is not limited to, South Dakota Retirement, Employee discounts on services, gym membership reimbursement (and on-site fitness center), eligible for public service loan forgiveness, cafeteria discounts, life insurance and so much more.
• We also have comprehensive medical benefits, dental and vision insurance, flexible reimbursement plans and more!

As the first face and voice of Brookings Health System, the receptionist fosters meaningful connections with patients, families, and visitors through compassionate service and genuine care.

Effectively manages incoming communications, supports efficient patient flow and registration processes, minimizes patient wait times, and consistently models Brookings Health System's behaviors of excellence through courteous, responsive, and service-oriented interactions.

QUALIFICATIONS:

• Previous experience in a reception, customer service, healthcare, or related role is preferred, with the ability to create a welcoming and professional environment for patients and visitors.
• Possesses the ability to accurately handle, process, and balance financial transactions while maintaining accountability and attention to detail.
• Consistently demonstrates warmth, compassion, and empathy in interactions with patients, families, visitors, and colleagues, reflecting Brookings Health System's commitment to exceptional care and service.
• Exhibits strong verbal and written communication skills, along with excellent organizational abilities, to effectively manage multiple responsibilities in a fast-paced environment.
• Uses professional phone etiquette and active listening skills to communicate clearly, courteously, and effectively with patients, visitors, providers, and departments throughout the organization.
• Maintains the highest standards of patient confidentiality and privacy while handling sensitive information in accordance with organizational policies and applicable regulations.

JOB TYPE:

Part time, benefit eligible 24 hours per week 6:30 am to 3 pm, Tuesday, Wednesday and Thursday Day position On-site position located in Brookings, SD

Brookings Health System is a non-profit, city-owned health system that serves the health care needs of our local communities.

Our team members embody the spirit of teamwork: working together and across disciplines to care for local patients and residents.

We treat patients and residents like our own family by living our mission to provide high-quality, compassionate, personalized health care.