Receptionist & Guest Experience Champion

Brookdale Senior Living; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early wage access (hourly)

ID theft protection

Pet insurance

Paid time off

Paid holidays

Life insurance

Adoption benefit

Disability insurance

Flexible Spending Accounts

Health Savings Account

Tuition reimbursement

Job summary

Brookdale Senior Living is seeking a friendly receptionist to greet visitors, answer questions, and route calls within the community. You will manage mail, support basic clerical tasks, and assist in emergencies per protocol.

The role emphasizes customer service, clear communication, and a welcoming environment for residents and families. Brookdale offers a range of benefits and opportunities across its communities.

Qualifications

• Customer service experience or demonstrated interpersonal skills.
• Ability to manage phone calls and direct visitors to appropriate staff.
• Basic clerical tasks and mail delivery/collection may be required.

Responsibilities

• Greet visitors, answer questions, have guests sign sheets, route calls as needed.
• Sort, deliver, and collect community and resident mail; assist with basic office tasks.
• Respond to resident emergencies per community protocol.

Skills

Customer service

Phone etiquette

Visitor management

Mail handling

Job description

Brookdale Senior Living is seeking a friendly receptionist to greet visitors, answer questions, and route calls within the community. You will manage mail, support basic clerical tasks, and assist in emergencies per protocol.

The role emphasizes customer service, clear communication, and a welcoming environment for residents and families. Brookdale offers a range of benefits and opportunities across its communities.