Front Desk Concierge - Welcoming, Growth-Focused Role

Brookdale; Town of Brookfield (WI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) Associate assistance program

Employee discounts

Referral program

Early access to earned wages forHourly

Optional voluntary benefits including—

ID theft protection and pet insurance

Paid Time Off (Full Time)

Company provided life insurance

Adoption benefit

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Tuition reimbursement

Job summary

Brookdale is a nationwide senior living company seeking a Receptionist to welcome visitors, answer questions, direct phone calls, and help maintain visitor logs across our Wisconsin community. You will sort mail, assist with basic office duties, and support the community staff in emergencies.

Brookdale offers benefits, training, and a supportive team environment. The role focuses on customer service, reliability, and a friendly, professional front-d desk presence to ensure a positive resident

Qualifications

• Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Responsibilities

• Greet visitors and answer questions, ensure visitors sign guest sheets, and direct calls to residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail; assist with basic clerical tasks and maintain visitor logs.
• Respond to resident emergencies by contacting appropriate internal and external parties per protocol.

Skills

Customer service

Phone etiquette

Multitasking

Job description

Brookdale is a nationwide senior living company seeking a Receptionist to welcome visitors, answer questions, direct phone calls, and help maintain visitor logs across our Wisconsin community. You will sort mail, assist with basic office duties, and support the community staff in emergencies.

Brookdale offers benefits, training, and a supportive team environment. The role focuses on customer service, reliability, and a friendly, professional front-d desk presence to ensure a positive resident