Receptionist & Growth Support - Insurance Agency

Austin Czaja Insurance Agy Inc; Buffalo (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Austin Czaja - State Farm Agent in Buffalo, NY is seeking a Receptionist - State Farm Agent Team Member. You will greet customers in person and by phone, direct inquiries to the right teammates, and handle scheduling while supporting the office with essential administrative tasks.

The ideal candidate is organized, customer-focused, and comfortable with sales conversations. Previous receptionist or customer service experience helps.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Austin Czaja - State Farm Agent in Buffalo, NY is seeking a Receptionist - State Farm Agent Team Member. You will greet customers in person and by phone, direct inquiries to the right teammates, and handle scheduling while supporting the office with essential administrative tasks.

The ideal candidate is organized, customer-focused, and comfortable with sales conversations. Previous receptionist or customer service experience helps.