Insurance Office Receptionist - Flexible Schedule & Growth

Brandy Whiteside - State Farm Agent; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Job summary

A leading insurance agency in Austin, Texas is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service and support. The candidate will greet customers warmly, manage communications, and assist in inquiries about insurance options. Ideal applicants possess strong organizational and communication skills, with previous experience in a receptionist or customer service role. This position offers the chance to grow within the insurance industry in a supportive and dynamic workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly and direct them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to discuss insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency in Austin, Texas is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service and support. The candidate will greet customers warmly, manage communications, and assist in inquiries about insurance options. Ideal applicants possess strong organizational and communication skills, with previous experience in a receptionist or customer service role. This position offers the chance to grow within the insurance industry in a supportive and dynamic workplace.