Receptionist & Client Care Specialist - Insurance

Talentify; Melrose Park (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Diana Ibarra - State Farm Agent is seeking a friendly, organized Receptionist to join our team. You will greet customers in person and by phone, direct inquiries, manage appointments, and support daily office operations while learning the insurance business.

Ideal candidates are detail-oriented, customer-focused and comfortable with sales conversations. Bilingual Spanish is preferred. This role offers training, advancement opportunities, and a collaborative, supportive work environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Diana Ibarra - State Farm Agent is seeking a friendly, organized Receptionist to join our team. You will greet customers in person and by phone, direct inquiries, manage appointments, and support daily office operations while learning the insurance business.

Ideal candidates are detail-oriented, customer-focused and comfortable with sales conversations. Bilingual Spanish is preferred. This role offers training, advancement opportunities, and a collaborative, supportive work environment.