Receptionist - State Farm Agent Team Member

Rigo Castillo-Sanchez - State Farm Agent; Albuquerque (NM); On-site; USD 30,000 - 40,000; Full time

Job summary

Rigo Castillo-Sanchez - State Farm Agent in Albuquerque is seeking a Receptionist to provide exceptional client service. The ideal candidate will manage appointment scheduling, engage with clients, and support administrative tasks. Qualifications include experience in customer service, strong communication skills, and proficiency in Microsoft Office and CRM systems. If you are organized and eager to learn in the insurance industry, join our team in a dynamic workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational skills

Multitasking abilities

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

ROLE DESCRIPTION: Rigo Castillo-Sanchez State Farm agency is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.