Receptionist - Part-time

The Northbridge Companies; Marblehead (MA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Flexible schedule

Training opportunities

Job summary

The Northbridge Companies seeks a friendly receptionist to welcome residents, families, and visitors in a Massachusetts community. This part-time role involves front-desk duties, scheduling, and light administrative tasks to support a warm, safe living environment.

Ideal candidates have prior customer service experience, excellent communication, and empathy for senior residents. Weekend shifts are included, and the position offers growth opportunities and benefits.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or customer service experience preferred.
• Excellent verbal and written communication skills.
• Proficiency with basic office equipment and computer applications.
• Empathy and patience when assisting residents and families.

Responsibilities

• Greet residents, families, and visitors warmly.
• Answer and route calls, take messages as needed.
• Handle mail and package distribution.
• Assist with information requests for residents and families.
• Schedule appointments and coordinate with services.
• Perform general clerical tasks and data entry.
• Monitor access to the community to ensure safety.

Skills

Customer service

Verbal communication

Computer basics

Empathy

Education

High school diploma

Tools

Phone system

MS Office

Job description

Receptionist

8-16 hours per week, will include some weekend shifts.

Threading Joy and Connection

Why Join Our Team:

We care about our team and offer lots of benefits for your growth and happiness.

• Competitive Compensation: The pay range listed for this position represents the hourly wage the organization reasonably and in good faith expects to pay at this time. Final compensation will reflect your expertise, experience, and dedication.
• Flexible Scheduling: Have a flexible schedule that fits your life.
• Time Off: Take breaks with paid holidays, vacation, and personal days.
• Health and Wellness: Stay healthy with good insurance for you and your family.
• Financial Security: Plan for the future with a 401(k) and company match.
• Invested in You: ongoing training and growth opportunities.

Receptionist Job Summary

As the first point of contact for residents, visitors, and associates, you will play a crucial role in creating a warm and welcoming environment. You’ll be the face of our community and all we represent.

Responsibilities:

• Greet and welcome residents, families, and visitors with a friendly and helpful attitude.
• Answer incoming calls, transfer calls to appropriate departments, and take messages when necessary.
• Manage and distribute incoming mail and packages.
• Assist residents and their families with general information and inquiries.
• Coordinate appointments and meetings for residents with various community services.
• Perform general clerical tasks, including data entry, filing, and photocopying.
• Monitor and control access to the community, ensuring the safety and security of residents and staff.

Qualifications:

• Have a high school diploma or equivalent.
• Previous experience in a customer service or receptionist role is preferred.
• Excellent verbal and written communication skills.
• Proficient in using basic office equipment and computer applications.
• Empathy and understanding for the needs of senior residents.
• Be compassionate and patient, professional and courteous at all times.

As the face of our community you will bring joy to everyone’s day. Join us and measure your success in the smiles you help create.

Criminal Background Screening is required.

*All candidates will be required to show valid proof of full vaccination for COVID-19 before commencing work or commit to obtaining full vaccination within 30 days of commencing work, unless they receive an approved exemption.

Live Well, Love Life

#IND3