Front Desk Associate

Happy Paws; New York (NY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Parental leave

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Fun Working Environment

Interact with Pets

Job summary

Happy Paws in New York is seeking a Front Desk Associate to be the first point of contact for our busy daycare. You will greet pet owners, check in pets, schedule appointments, process payments, and ensure that a clinic is a welcoming place.

The role offers opportunities for advancement in a friendly, pet-filled workplace with flexible scheduling and benefits.

Qualifications

• Excellent customer service skills.
• Effective communication with clients and coworkers.
• Comfortable working with a variety of animals.
• Proficient in Microsoft Office and scheduling software.

Responsibilities

• Greet owners as they arrive.
• Check-in animal patients for their appointments.
• Keep sales floor clean.
• Collect and confirm pet and owner information.
• Answer phones.
• Schedule, confirm, and cancel appointments.
• Process payments.
• Other administrative duties, as assigned.
• Assist with retail purchases.

Skills

Customer service

Communication

Animal handling

Office software

Retail knowledge

Tech proficiency

Tools

Microsoft Office

Scheduling software

Job description

Benefits:

• 401(k)


• Competitive salary


• Employee discounts


• Free uniforms


• Opportunity for advancement


• Paid time off


• Parental leave

Benefits/Perks:

• Flexible Scheduling


• Career Advancement Opportunities


• Competitive Compensation


• Fun Working Environment


• Interact with Pets

Job Summary

Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy daycare. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.

Responsibilities

• Greet owners as they arrive


• Check-in animal patients for their appointments


• Keep sales floor clean


• Collect and confirm pet and owner information


• Answer phones


• Schedule, confirm, and cancel appointments


• Process payments


• Other administrative duties, as assigned


• Assist will retail purchases

Qualifications

• Excellent customer service skills


• Effective communication with clients and coworkers


• Comfortable working with a variety of animals


• Proficient in Microsoft Office, scheduling software, and other technology