Receptionist & Front-Desk Pro — Flexible Schedule & Growth

Mallory Pfingstler - State Farm Agent; Smithville (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mallory Pfingstler - State Farm Agent is seeking a Receptionist to join the team. The role focuses on delivering friendly, efficient customer service, scheduling, and handling inquiries to support daily operations.

The ideal candidate will be organized, detail-oriented, and comfortable engaging with customers to discuss insurance options while contributing to a positive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Mallory Pfingstler - State Farm Agent is seeking a Receptionist to join the team. The role focuses on delivering friendly, efficient customer service, scheduling, and handling inquiries to support daily operations.

The ideal candidate will be organized, detail-oriented, and comfortable engaging with customers to discuss insurance options while contributing to a positive team environment.