Growth-Minded Receptionist & Client Concierge

Talentify; Smithville (TN); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm Agent Mallory Pfingstler is hiring a Receptionist to join the team and support daily office operations. You will greet customers, handle inquiries, schedule appointments, and maintain records while promoting insurance options where appropriate.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry in a collaborative, team-oriented environment.

Qualifications

• Previous experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Mallory Pfingstler is hiring a Receptionist to join the team and support daily office operations. You will greet customers, handle inquiries, schedule appointments, and maintain records while promoting insurance options where appropriate.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry in a collaborative, team-oriented environment.