Receptionist/Front Desk Admin

Wagner Roofing Company; Hyattsville (MD); On-site; USD 30,000 - 42,000; Full time

Job summary

Wagner Roofing is seeking a Receptionist to warmly welcome visitors, route calls, and help keep the Hyattsville office running smoothly. The role supports both office and field teams, handling mail, invoices, vendor coordination, and vehicle maintenance scheduling.

This position requires detail-oriented, dependable work with strong communication skills, proficiency in Microsoft Office, and the ability to manage multiple tasks efficiently.

Qualifications

• High school diploma or equivalent.
• Experience in reception or administrative support.
• Clear, courteous communication and dependable attendance.
• Proficiency with Outlook, Word and Excel; able to learn new systems.
• Ability to maintain accurate records and meet deadlines.
• Ability to work independently and with others.

Responsibilities

• Welcome visitors and support the office.
• Process invoices and support Accounting.
• Support fleet administration.
• Coordinate facilities and vendors.
• Help employees get technology support.
• Support employee events and daily operations.

Skills

Customer service

Administrative support

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Wagner Roofing Company is hiring a Receptionist to welcome visitors, answer and route calls, and help keep our Hyattsville office running smoothly. This role supports both office and field teams, with responsibilities ranging from handling mail and processing invoices to coordinating vendors and scheduling vehicle maintenance.

If you enjoy helping people, keeping details organized, and following through when several requests are competing for your attention, we’d like to hear from you.

What You’ll Do

• Welcome visitors and support the office. Greet guests, answer and route incoming calls, take accurate messages, and handle mail, packages, office supplies, and routine records.

• Process invoices and support Accounting. Scan incoming invoices, route job invoices to the appropriate person or department for review, and enter job invoices into the accounting system. Reconcile Corpay accounts and monthly company credit card expenses, collect receipts, and follow up on missing documentation or discrepancies.

• Support fleet administration. Help maintain vehicle records and track assignments, keys, registration renewals, insurance documents, and E-ZPass charges. Schedule routine maintenance and repairs with approved vendors and follow up on outstanding items.

• Coordinate facilities and vendors. Schedule office repairs, track facility keys, coordinate forklift rental requests and field uniform orders, and assist with employee travel and workspace setup.

• Help employees get technology support. Route requests to IT and phone providers, follow up on open issues, coordinate equipment and phone assignments, and keep device inventories, directories, and Outlook distribution lists current.

• Support employee events and daily operations. Help coordinate meetings, lunches, and employee celebrations. Assist with incident and accident paperwork and handle sensitive information with discretion.

What You’ll Bring

• High school diploma or equivalent.

• Previous experience in reception, customer service, administrative support, or a related role.

• Clear, courteous communication and dependable attendance.

• Strong attention to detail and the ability to prioritize requests, maintain accurate records, and meet deadlines.

• Proficiency with Microsoft Outlook, Word, and Excel, and comfort learning new systems.

• Sound judgment when handling confidential information and the ability to work independently and with others.

Helpful Experience

• Construction, roofing, or another service business.

• Invoice entry, expense tracking, credit card reconciliation, or Corpay.

• Coordinating vendors, facilities, fleet records, IT support, travel, or employee events.

• Bilingual communication skills in English and Spanish.

This role involves frequent computer and phone use and occasionally moving office supplies, equipment, or packages weighing up to 20 pounds. Essential duties may be performed with or without reasonable accommodation.