Receptionist (Front Desk)

Perrysburg Counseling Services, LLC; Perrysburg (OH); On-site; Full time

Job summary

A dedicated mental health outpatient facility in Perrysburg is seeking a Front Desk Receptionist. This role involves managing the front desk, providing exceptional customer service, and performing administrative tasks. The ideal candidate will be organized, professional, and possess a strong understanding of HIPAA regulations. Join a supportive team and make a difference in the community.

Benefits

Supportive team environment

Opportunity to make a meaningful impact

Qualifications

• Proven experience as a Receptionist or similar role, preferably in healthcare.
• Thorough understanding of HIPAA rules and regulations.
• Excellent verbal and written communication skills.

Responsibilities

• Warmly greet clients and manage the waiting area.
• Answer and forward incoming phone calls professionally.
• Schedule and confirm appointments as needed.

Skills

communication

problem-solving

attention to detail

organizational skills

critical thinking

customer service

HIPAA compliance

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

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Perrysburg Counseling Services, LLC provided pay range

This range is provided by Perrysburg Counseling Services, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $21.00/hr

About Premiere Counseling Services

Premiere Counseling Services is a dedicated mental health outpatient facility committed to providing compassionate and effective care to our community. We are seeking a welcoming, organized, and highly professional Receptionist to be the first point of contact for our clients and visitors. If you thrive in a supportive environment and are passionate about contributing to a team that makes a difference, we encourage you to apply.

Job Summary

As our Front Desk Receptionist, you will play a crucial role in ensuring the smooth day-to-day operations of our facility. You will be responsible for managing the front desk, providing outstanding customer service to our clients, and performing a variety of administrative and clerical tasks. The ideal candidate will have a strong understanding of HIPAA regulations, excellent communication skills, a calm demeanor, and a friendly, inviting personality.

Key Responsibilities

• Warmly greet clients and visitors, check them in for appointments, and manage the waiting area.
• Answer, screen, and forward incoming phone calls in a professional and courteous manner.
• Manage incoming and outgoing mail, faxes, and other correspondence.
• Collect co-pays and other client payments accurately.
• Schedule and confirm appointments as needed.
• Perform scanning, copying, and filing duties, including copying insurance cards.
• Assist with uploading documents to electronic client charts, ensuring accuracy and confidentiality.
• Write school/work excuse notes as requested.
• Monitor and restock office supplies, forms, and documents.
• Assist with general administrative healthcare tasks to support clinical and administrative staff.
• Assist with provider credentialing tasks as needed.
• Contact and coordinate with vendors or resources for facility needs (e.g., elevator, Wi-Fi, bathroom, printer issues).
• Attend staff meetings and trainings as required.
• Perform miscellaneous administrative tasks as assigned to support the efficient operation of the facility.
  
  

Required Qualifications & Skills

• Proven experience as a Receptionist, Front Desk Representative, or similar role, preferably in a healthcare setting.
• Thorough understanding of HIPAA rules and regulations and a commitment to maintaining patient confidentiality.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Demonstrated critical thinking and problem-solving abilities.
• Meticulous attention to detail and accuracy.
• Ability to follow instructions precisely and work independently.
• Proficiency in MS Office Suite (Word, Excel, Outlook) and comfortable learning new software (e.g., EHR systems).
• Calm, professional demeanor, especially when handling sensitive situations or working under pressure.
• A genuinely friendly, empathetic, and inviting personality.
• High school diploma or equivalent.
  
  

Preferred Qualifications

• Associate's degree or relevant certification.
• Experience with Electronic Health Record (EHR) systems.
• Prior experience in a mental health or medical office setting.
• Basic understanding of medical terminology.
  
  

Work Schedule

• This is a full-time, on-site position.
• The standard hours are Monday through Friday, 9:00 AM to 5:00 PM.
  
  

What We Offer

• A supportive and collaborative team environment.
• The opportunity to make a meaningful impact in the lives of our clients.
  
  

How To Apply

Interested candidates are invited to submit their resume and MUST send a 2 to 3 min video introducing theirselves, their qualifications and why they are a good fit for this role to dennis @ perrysburgcounseling. com . Please include "Receptionist Application - [Your Name]" in the subject line.

Skills: communication,communication skills,problem-solving,ms office suite,hipaa compliance,attention to detail,organizational skills,critical thinking,administrative,customer service,hipaa

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Mental Health Care

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